About this module
Level 1 taught you to work clean and simple. Level 2 teaches you to work for a wedding, a camera, a long day and a real customer who pays.
Who it is for. People who have finished Cosmetology and Beauty Services (Level 1), or who can show the same skills. National Proficiency II covers varied work, mostly routine, under limited supervision.
CTVET status. CTVET lists Cosmetology (NP I and NP II), Make-Up Artistry (NC I and NC II) and Beauty Therapy (NC I and NC II) as approved programmes. The unit list of the Cosmetology standard was not found online. This module is not that curriculum. It follows CTVET's format so it can be put forward later.
Law status. No Ghana law or STMA by-law specific to beauty salons, nail bars or spas was found. The FDA rules on cosmetics (Unit 6) are firm. Ask the STMA Environmental Health Unit what a nail kiosk, make-up studio or facial room needs.
Bridge from Level 1: what you already know
- Hygiene: handwashing steps, clean then disinfect then sterilise, what to do after a cut or blood spill
- Skin types, the consultation form, patch tests and when to refer
- A simple skincare routine: cleanse, moisturise, protect with SPF
- Make-up basics: shade matching on the jawline, the 12-step face order, eye make-up hygiene
- Manicure and pedicure steps, and foot safety for people with diabetes
- Safe products: reading labels, and why mercury, hydroquinone and steroid creams are banned
- Small business basics, location and marketing
Level 1 did not cover bridal and photography make-up, nail art and extensions, steam facials and massage, threading and waxing, event timetables and package prices, or how FDA registration, storage and stock work. Level 2 covers all of these. It uses the same hygiene rules every time. If a Level 1 step is not in your head yet, go back to it before you start a unit.
Hair is not in this book. Cutting, braiding, relaxers and wigs are in Hairdressing and Barbering. First aid is in First Aid and Community Health Helper.
How the module works
Each unit has learning outcomes, performance criteria, the range and the evidence your assessor needs. You are judged Competent or Not Yet Competent. About 70% of the time is hands-on practice, following CTVET's Oil Palm programme split of about 30% school and 70% workplace.
How to read the evidence tags. A fact with a source tag has been checked. A step marked (trade practice) is common training content that no source in this book spells out in full: learn it as a good method and ask your trainer to confirm it. Anything marked not verified was searched for and not found.
Unit 1 · Advanced make-up: bridal, event and photography looks for dark skin
A good look for a wedding is not a loud look. It is one that is the right colour, lasts all day, and still looks like her in the photos.
Competency standard
| Learning outcome | Performance criteria — the trainee… |
|---|---|
| 1.1 Plan a bridal look | holds a trial, records shades and products, does the allergy check and sets the day timetable |
| 1.2 Match colour on deep skin | picks or mixes foundation, concealer, corrector and blush that suit the undertone and match the neck |
| 1.3 Apply a full bridal look | follows the step order and finishes inside the booked time |
| 1.4 Make a look camera-ready | tests under flash and fixes shine, flashback and colour problems |
| 1.5 Keep the look all day | uses long-wear products, a touch-up kit and a clean-hands routine |
Range. Adult clients with consent; a bridal look, an evening event look and a photo look. Evidence. Observation of two full looks; trial record; phone-flash test photos (with permission); logbook.
What changes from Level 1
At Level 1 you did a simple day look in about 45 minutes. At Level 2 the same steps have to work for 8 to 12 hours, in heat, in tears and hugs, under flash and in video. A stated bridal slot is 60 to 90 minutes per look, and a bride may book a trial and more than one look. That is the pace you are training for.
Your kit for advanced looks
Buy what you will use again and again. Start small, and mix shades rather than owning every shade: a Ghanaian make-up artist who now runs a studio started with a few products from Madina Market, about two fair and two dark shades, and said artists can customise products by mixing. Asking prices seen on Jiji Ghana in October 2026 are in Unit 7. For this unit you need:
- Foundation in at least 3 deep shades with different undertones, plus a drop of mixing pigment or a darker and a lighter shade to blend
- Concealer, and an orange or peach colour corrector for dark circles (trade practice)
- Primer for oily skin; setting powder in a deep matching shade (never a white or very light translucent powder: see "flashback" below)
- Warm blush and bronzer (deep berry, orange, bronze) and a highlighter that is gold, bronze or copper rather than silver-white (trade practice)
- Eye palette with matte browns plus 2 or 3 shimmers; brow pencil and brow gel; eyeliner; a waterproof mascara
- Lip liners and lipsticks in plum, berry, brown, orange-red and nude-brown
- Setting spray, blotting papers, cotton buds, tissues, a mirror and a ring light or window light
- Brushes: foundation, concealer, powder, blush, contour, 3 eye brushes, a brow brush, a lip brush. A set of 12 pieces was seen at GH¢180 on Jiji
- Hygiene: disposable mascara wands and lip spatulas, sponges for each client, palette and spatulas, 70% alcohol spray bought ready made, brush cleaner, hand sanitiser, nitrile gloves
Colour for deep skin: the rules that save you
- Match to the neck and chest, not only the face. Swatch two or three close shades along the jawline and the neck, check in daylight, and wait about 10 minutes because some formulas oxidise (darken).
- Find the undertone first. Move warmer if the shade looks too pink and cooler if it looks too yellow. If no single shade works, mix two.
- Never go lighter than the skin. A foundation lighter than the neck looks grey on camera. Clients sometimes ask to look "lighter" for photos. You match and you glow; you do not whiten. See the firm rule at the end of this unit.
- Correct before you cover. Dark circles on deep skin often have a purple or brown tone. An orange or peach corrector under the concealer cancels it (trade practice). Use a thin layer and blend.
- Choose warm colour for cheeks. Warm blush in berry, orange and bronze shows on dark skin; pastel pink can disappear (trade practice).
- Use shine on purpose. Put highlighter only on high points: tops of cheekbones, brow bone, centre of the nose bridge and cupid's bow. A shiny forehead and nose under flash look oily.
Step by step: a full bridal look
A. The trial (one to three weeks before the wedding)
Bridal trial
- Wash your hands. Set up a clean station: wiped palette, clean brushes, sponge for this client only, disposable wands and spatulas.
- Do the consultation form: allergies, skin conditions, medicines, contact lenses, previous reactions, the date, time and place of the wedding, whether there will be flash and video, and whether the wedding is indoors or outdoors (Level 1 form).
- Ask to see photos of the look she likes. Ask what she does not want. Write it down.
- Allergy check. Patch-test any product she has not used before, such as lash glue, a new foundation or a new primer: apply on the inner forearm at least 48 hours before the wedding, leave it uncovered, and record the date, product, site and result. If she has reacted to something before, do not use it. On brown and black skin a reaction can look darker brown, purple or grey, or be hard to see, so also ask about itching, stinging and tightness.
- Do the full look on a clean, moisturised face with SPF in daylight (see step list B).
- Take three phone photos with permission: in window light, in the shade, and with flash. Look at them with her.
- Change anything that looked wrong. Write down every product, shade number, brand and the order.
- Agree the wedding-day start time, the number of looks, a deposit and a cancellation rule (Unit 5).
B. Bridal look: the application order
Full bridal look in 90 minutes
Each step has a time target. The total is a plan, not a race: never rush eyes near a client's lashes.
- Hands and station (5 minutes). Wash hands. Put on a headband for her. Clean towel on her shoulders.
- Prep skin (7 minutes). Cleanse. Moisturise. SPF if the wedding is outdoors or in daylight; wait a minute for it to settle. Primer only where skin is oily or pores are large.
- Colour correct (3 minutes). A small dot of orange or peach corrector under the eyes and on any dark marks; tap in with a finger or a small brush.
- Foundation (12 minutes). Dot on the centre of the face and blend outward with a damp sponge or brush. Blend into the jaw and neck so there is no line. Build a second thin layer only where needed.
- Concealer (5 minutes). Under eyes and on spots. Set the under-eye area with a small amount of a deep, matching powder (trade practice).
- Brows (8 minutes). Map the brow: start in line with the nostril, arch above the outer edge of the iris, end at a line from the nostril through the outer eye corner (trade practice). Fill with light hair-like strokes. Do not wax, tint or dye brows with chemicals in this unit. (Waxing and threading are in Unit 4.)
- Eyes (20 minutes). Neutral lid colour; a deeper crease colour; blend until there is no hard edge. Put a shimmer on the centre of the lid if she wants. Liner close to the lash line. Waterproof mascara last, with a disposable wand.
- Lashes (optional, 5 minutes). Strip lashes only if the patch test is clear. Trim to length, apply glue per label, wait for it to get tacky, place from the middle to the ends. Do not do lash dye or permanent lash or brow dye. Lash extensions need their own training and are not taught here.
- Cheeks and shape (8 minutes). Warm blush on the apples, drawn up toward the temple. Light bronzer or a slightly deeper foundation shade along the cheek hollow, nose sides and jaw. Highlight on high points.
- Lips (6 minutes). Light exfoliation with a damp cloth, liner, lipstick applied from a spatula on a clean palette (never from the stick straight onto a client unless you wipe or cut off the top layer first: trade practice). Blot, then a second light layer.
- Set (5 minutes). A little deep powder only in the T-zone. Setting spray from arm's length, with eyes closed.
- Check (5 minutes). Look from the front, left and right. Look near a window. Check the neck line, hairline, ears and chest match. Take a flash photo.
- Touch-up kit (1 minute). Give her blotting papers, her lip colour in a small pot or tube you have marked with her name, and a mirror card with the steps. Do not hand over mascara or eyeliner sticks that you also use on other clients.
- After the client (5 minutes). Throw away disposables. Wash and dry brushes. Wipe the palette and surfaces. Wash your hands. Record in the logbook.
The steps add up to 90 minutes without the optional lash step (5 + 7 + 3 + 12 + 5 + 8 + 20 + 8 + 6 + 5 + 5 + 1 + 5) and 95 minutes with it.
Photography, flash and video
Cameras are not kind to some products. A phone with flash is your best teacher, so test every look.
Make it camera-ready
- After the base, take one flash photo from 1 metre with the client's permission.
- Look for flashback. Some powders, sunscreens and concealers contain ingredients that reflect flash light and leave a pale or grey patch on the face (trade practice). If the face looks ghostly in the photo but fine in the mirror, remove the powder with a clean, slightly damp sponge, then re-set with a deep, matching powder.
- Look for shine. On deep skin, shine on the nose and forehead shows as white spots. Blot with a clean paper, press on a little matching powder, and check again.
- Look for colour drop. Foundation that is too light or too grey shows up. Blend a slightly warmer shade over the cheeks and jaw.
- Check the eyes. Eyes should not disappear. Add a mid-tone to the crease and a touch more liner or mascara if needed.
- Check the lips. Lips usually look lighter on camera. Use a lip colour half a shade deeper than you would choose for the mirror.
- Check for video. For long video, blend more softly and keep powder thin; heavy powder settles into lines in HD (trade practice).
- Take a final flash photo and a window-light photo. If both look natural, the look is ready.
What nobody tells beginners. Make-up that looks perfect in the room can look wrong in the first photo. The fix is almost never more product. It is usually less powder, a deeper shade, and better blending.
Other looks
- Event or evening look. Same steps, with a deeper eye, a bolder lip and a little more highlighter. Keep the base thin: heavy skin looks tired by midnight.
- Day, church or graduation look. Soft eyes, natural brows, warm blush and a satin lip. A natural look is quicker, about 45 to 60 minutes.
- Mature skin. Use creamy products, a thin base and very little powder; powder settles in lines (trade practice). Do not use a heavy matte base.
- Funeral or sombre events. A natural, quiet look; waterproof mascara; a touch-up kit with tissues.
Long wear: how to make it last
- Prep with moisturiser and, if she is oily, a primer on the T-zone only (trade practice).
- Use long-wear foundation and waterproof mascara; set with spray (trade practice).
- Press, do not rub, when touching up. Blot first, then add powder.
- Warn her about hugging, sunscreen on top, and hands touching the face. Give her a small card with touch-up steps.
- Do not mix in fresh water or saliva to revive dried mascara. Throw it away.
Hygiene and safety gates at Level 2
Stop and do not continue if the client has an eye infection, a red swollen eyelid, a cold sore, an open spot or inflamed skin where you are about to work. Reschedule or refer.
Eye products. Do not share eye products between clients. Use single-use applicators when sampling. Replace mascara every 2 to 4 months and discard it if it dries out. Do not apply eye make-up in a moving vehicle. Do not use kohl, kajal or surma on clients: they contain heavy metals such as lead according to the FDA. Ghana's rule on kohl is not verified: as a course rule, do not use or sell them. Do not do permanent eyelash or eyebrow dyes: the FDA warns of serious eye injury, up to blindness.
Reaction. If she gets itching, stinging, swelling or a rash, remove the product with a clean damp cloth and stop. If she has swelling of the lips, mouth or throat, trouble breathing, or feels faint, treat it as an emergency: call for help at once and take her to the nearest hospital. Check the current emergency number with the hospital; the number was not verified for this book.
The firm rule on lightening. If a client asks you to make her skin look much lighter, or to sell or apply a "brightening" or "whitening" cream, injection or tablet, you politely refuse. In Ghana, FDA rules ban products with mercury and hydroquinone, and steroid creams are prescription medicines that must not be used for lightening. Say: "I match your skin and make it glow. I do not lighten skin. If you are worried about dark marks, please see a doctor." Then match her shade to her neck.
Common mistakes and fixes
| Mistake | Why it happens | Fix |
|---|---|---|
| Face lighter than the neck | Shade picked on the hand, or "lighter is better" | Swatch on jaw and neck in daylight; blend foundation down the neck |
| Grey, ashy under-eyes | Light concealer used over dark circles | Orange or peach corrector first, then a concealer one shade lighter than the base, not three |
| White cast in photos | White or translucent powder, or SPF, reflecting flash | Remove powder; use a deep matching powder in a thin layer; test with flash |
| Foundation cracks or patches | Dry skin, no moisturiser, too much powder | Prep with moisturiser; use less powder; mist with setting spray |
| Eye make-up smudges by noon | Oil on lids, no primer, wrong mascara | Dab a little powder on the lid before shadow; use waterproof mascara |
| Look takes too long | Too many products, no step order | Learn the step order; time yourself; prepare palettes before the client sits |
Money maths: time plan for three looks
A bridal package includes three looks: a natural church look (60 minutes), a bridal glam look (90 minutes) and a reception look (45 minutes). The artist wants 15 minutes of set-up and 15 minutes of clean-up for each look.
Plan the three looks
- How many minutes of work, including set-up and clean-up, are in each look? 2. What is the total for the three looks in hours and minutes? 3. If the first look starts at 6:00 in the morning with no breaks, when does the third look end?
Photo test and shade record
Do a phone-flash test on two volunteers with different shades. For each, write: the shades you used, what looked wrong in the flash photo, and how you fixed it. Bring both before-and-after photos (only with permission).
Check yourself
- Where should you swatch foundation to match a deep skin tone?
- What is "flashback" and how do you fix it?
- A client wants to look much lighter in her wedding photos. What do you say, and what do you never do?
Unit 2 · Nail art and extensions: chemical, dust and ventilation safety
Pretty nails take a steady hand. Safe nails take a clear head, open windows and a mask.
Competency standard
| Learning outcome | Performance criteria — the trainee… |
|---|---|
| 2.1 Name the hazards | lists the chemical, dust, fire and posture hazards of nail work |
| 2.2 Set up a safe station | arranges ventilation, dust control, PPE and safe containers |
| 2.3 Do nail art | applies simple art on prepared nails with clean tools |
| 2.4 Fit extensions safely | applies tips and an acrylic or gel overlay following label and steps |
| 2.5 Refer and refuse | refuses to work on infected or damaged nails and on skin reactions |
Range. Natural nails on healthy hands; polish, gel polish, tips and overlay. Evidence. Station set-up check; two nail-art sets; one extension set; allergy and referral oral questions.
Why this unit is about safety first
Nail workers can be exposed to dozens of chemicals, including acrylates and solvents. The US safety institute NIOSH says effects can include skin rash, eye, nose and throat irritation, asthma, and effects on the nerves and on reproduction, with a possible cancer risk; the evidence is "small but growing". Technicians also get neck and shoulder strain. This is US research. Ghana has no nail-salon safety rule that we found, so you set the safe standard yourself.
The controls NIOSH recommends
- Ventilation. General room ventilation plus local exhaust at each workstation: a portable filter and vent unit or a downdraft ventilated table. If you have no extraction, work next to an open window or door with a fan blowing away from the client and you, and keep the work short.
- Containers. Use pressure-sensitive dispenser bottles with small openings, and keep containers closed. Pour small amounts into small covered dappen dishes.
- No eating or drinking in the work area.
- Gloves and sleeves. Wear gloves and long sleeves. Check the glove material against the product's safety data sheet, because some glove materials dissolve in some chemicals. If you or a client has a latex or methacrylate allergy, use nitrile gloves (trade practice).
- Respirator. An N95 filtering facepiece respirator protects against dust. A medical (surgical) mask does not protect against vapours or dust.
- Posture. An adjustable chair, a wrist rest, and breaks reduce neck, shoulder and back strain.
- Fire. Highly flammable monomers and solvents need caution: no flames, no cigarettes, no heating nearby.
Nail dust. Filing acrylic and gel makes fine dust. Use a mask and extraction while you file, and sweep with a damp cloth, not a dry brush. A specific nail-dust safety source was not verified; the NIOSH page covers powders and acrylic polymers in general.
Safety data sheet (SDS). Every product you buy should come with a safety data sheet and a full ingredient label. Keep the sheets in a folder at the station. If a supplier cannot give you one, do not buy the product (trade practice).
MMA: a product to refuse
Methyl methacrylate (MMA) liquid monomer. The US FDA called it a "poisonous and deleterious" substance not to be used in fingernail preparations, though a 2000 fact sheet said no specific regulation prohibits it. Reported harms are skin allergy, loss of feeling in the fingertips, and permanent loss of the nail plate. Warning signs are a very strong smell, and nails that are very hard to file and will not soak off. Most reputable products use ethyl methacrylate (EMA) instead. Ghana's rule on MMA is not verified. Course rule: buy only products with a full ingredient label and a safety data sheet, and refuse unlabelled bulk monomer, however cheap.
UV and LED lamps for gel
Gel needs a lamp to cure. The lamp must match the gel, and you cure for the time on the product label. A skin-safety source for lamps was not verified. As a precaution, ask the supplier for the lamp's safety information, do not cure for longer than the label says, and ask a client with very sensitive skin or on skin medicines to speak to a doctor first (trade practice).
Your nail station
Set up a safe nail station
- Place the table near a window or door, or beside a local extraction unit. Open the window before you start.
- Put the chair at a height where your forearms rest on the table and your shoulders are loose. Put a wrist rest or rolled towel under the client's hand.
- Lay out clean disposable items: files, buffers, orange sticks, gloves, masks, gauze, paper towels.
- Lay out sterilised or one-per-client tools: cuticle pusher, nippers, scissors, tweezers (Level 1 hygiene rules).
- Put chemicals in small covered dishes. Close every bottle after use. Label each dish with the product name.
- Keep the SDS folder, a first-aid box, a sharps box and a covered waste bin with a bag at the station.
- Put on your N95 mask and gloves before you file or mix.
- Put a "no eating or drinking" sign at the station.
- After the service, bag the used wipes and dust, close the bag, put it in the covered bin, wash your hands, and wipe the table.
Nail art: simple designs, step by step
Start with a clean, healthy natural nail or a finished overlay. Do the Level 1 manicure first (wash, shape, push back the cuticles, buff lightly, wipe with an alcohol wipe). Nail art tools are small: a dotting tool, a thin striper brush, a flat sponge, tweezers for stones, a palette for mixing colours.
Five simple nail-art designs
Design 1: dots.
- Base coat; two thin coats of colour; let dry fully.
- Put a small drop of contrast polish on a clean palette.
- Dip the dotting tool; touch the nail lightly; lift straight up. Make a row or a flower.
- Let dry; top coat.
Design 2: stripes and French tip.
- Base coat and a nude or pink colour.
- Place a guide sticker or tape across the nail.
- Paint the tip with white or colour, sweep from one edge to the other.
- Remove the guide while the polish is still slightly wet. Top coat.
Design 3: gradient (ombré) with a sponge.
- Base colour on the nail.
- Paint two colours side by side on a flat sponge.
- Dab the sponge on the nail 3 or 4 times, moving slightly each time.
- Clean the skin around the nail with a cotton bud and remover. Top coat.
Design 4: foils, stickers and stones.
- Do a base and, for stones, a wet layer of top coat or gel.
- Place stones with tweezers or a wax pencil; press lightly.
- Seal with top coat around, not over, large stones.
- If using gel, cure each layer per the label.
Design 5: simple hand-drawn lines.
- Hold the striper brush near the tip with a steady hand; rest your little finger on the table.
- Draw one line, one curve, one leaf. Practise first on paper or a practice nail.
- Let it dry. Top coat.
Time target: a set of ten nails with simple art in about 60 to 90 minutes (trade practice). Learn to keep your hand steady and your art repeatable before you add more detail.
Tips and extensions: the safe steps
Only do extensions on healthy natural nails. Never put tips, acrylic or gel over an infected, painful, damaged, loose or fungal nail, or over broken skin around the nail. Refer these clients (Unit 3).
Extension set with a tip and overlay
- Consult. Ask about allergies, skin problems, diabetes, pregnancy, medicines and past reactions to nail products. If she has had an itchy rash from acrylic or gel before, do not use that system: offer polish only. Record the answers.
- Wash hands and put on PPE. Wash your hands, put on gloves and your N95 mask. Wipe the client's hands with a clean wipe; she should wash her own hands.
- Prep. Remove old polish. Push back the cuticles gently; do not cut living skin. Buff the shine off the natural nail lightly: do not over-file and do not thin the nail (trade practice). Wipe off dust with a lint-free wipe.
- Dehydrate and prime. Use dehydrator or primer sparingly on the nail plate only, never on skin, in the amount the label says (trade practice).
- Fit the tip. Choose a tip that matches the width of the nail from side to side. Put a small amount of tip glue on the tip, not on the skin. Press from the nail's free edge down, hold for the time on the glue label.
- Blend and shape. File the tip contact line smooth, with the extraction on and your mask on.
- Apply product. Acrylic: dip the brush in liquid, then in powder; place a small bead in thin layers, away from the skin and cuticle. Gel: place thin layers of gel; cure each layer under the lamp for the label time. Do not let product touch the skin (trade practice).
- Shape. File to shape once the product has hardened fully, with the extraction on. Buff the surface smooth.
- Finish. Add colour or art as needed; seal with a top coat; cure; wipe if the gel leaves a sticky layer.
- Aftercare. Give the client cuticle oil. Tell her: do not pick, bite or pull the nails; do not use them as tools; return if a nail lifts, hurts, swells, or smells.
- Clean up. Bag all dust and wipes. Wash your tools: clean first, then disinfect or sterilise as in Level 1. Throw away files, buffers and sticks. Wash your hands. Record the product, brand and any problems in the client record.
Removal. Remove extensions by soaking them off with the proper remover and patience, not by pulling or peeling (trade practice). Pulling can tear the natural nail.
Allergy and when to stop
Methacrylates are common sensitisers: if a client or the technician gets an itchy rash, stop using the product. Remove product, wash the skin with soap and water, and refer to a doctor if it does not settle or if it spreads. Do not use the same product on that person again.
Common mistakes and fixes
| Mistake | Why it happens | Fix |
|---|---|---|
| Product on the skin | Beads too big or too close to cuticle | Smaller beads; keep a small gap; clean the edges with a brush |
| Lifting nails | Dirty or oily nail plate, or skin contact | Better prep; sparing primer; no skin contact |
| Thin, sore natural nails | Over-filing | File the shine only; use a gentle buffer |
| Headache or sore throat at work | Poor ventilation | Open windows; extraction; keep containers closed; stop and get air |
| Rash on your hands | Skin contact with product | Stop; change to nitrile gloves; ask a doctor |
| Sticky gel finish | Not enough curing, or wrong lamp | Follow label time; check lamp and gel match |
Money maths: price a nail set
The cost of one acrylic set is: product GH¢12, tips GH¢4, file and buffer GH¢3, gloves GH¢1, and your time 1.5 hours at GH¢40 an hour. (All figures here are examples.)
Cost and price
- What is the total cost of the set? 2. What price gives a 40% margin on cost? A 50% margin? 3. If you charge GH¢120 and the client pays a GH¢40 deposit, how much is left to pay?
Safety walk and design practice
Draw a plan of a nail corner that has fresh air, a place for the SDS folder, a bin and a sharps box. Then practise two of the nail-art designs on a practice board or your own nails (with clean, not shared, tools) and bring a photo of each.
Check yourself
- Which mask protects against nail dust and vapours: surgical or N95?
- Why must you never put extensions on an infected or damaged nail?
- What do you do if a client gets an itchy rash after an acrylic set?
Unit 3 · Facials and skin-condition awareness, with referral rules
A facial cleans, relaxes and helps skin feel good. It is not a treatment for disease. Your best skill here is knowing when to say "please see a doctor".
Competency standard
| Learning outcome | Performance criteria — the trainee… |
|---|---|
| 3.1 Screen the client | uses the consultation form to decide: go ahead, change the service, or refer |
| 3.2 Give a basic facial | follows the sequence, with correct timing, hygiene and aftercare |
| 3.3 Recognise common skin problems | names the signs of common skin problems and the correct response |
| 3.4 Refer correctly | refers using a written note and records the referral |
Range. Adult clients with healthy, intact skin on the face; a basic facial of about 60 minutes. Evidence. One observed facial; screening form; referral note; oral questions.
The scope line: what you do and do not do
This course teaches a gentle, basic facial. It does not teach, and you must not do:
- Extractions or squeezing spots, and no needles, lancets, blades or razors on the skin (Level 1 rule, still in force). Extracting before the skin is softened causes trauma, bruising and dark marks, which matter most on darker skin. Lancing rules in Ghana were not verified.
- Acids, chemical peels, microneedling or any treatment that cuts or burns skin.
- Any treatment for acne, eczema, infection or pigmentation. You may give simple care advice. You never diagnose and you never treat.
- Skin lightening in any form.
If you cannot do it safely at your level, refer.
Screening: three answers
Before every facial, read the consultation form and ask again aloud. Then choose one answer.
| Answer | When | What you do |
|---|---|---|
| Go ahead | Healthy skin, no warning signs | Do the basic facial |
| Change the service | A mild issue, such as sensitive or dry skin, sunburn, or a minor irritation | Skip steam and strong exfoliation, and shorten or skip the massage (see below) |
| Refer and stop | A warning sign in the list below | Do not do the facial; explain kindly; give a written referral note |
Ask about: allergies; medicines, especially the acne medicine isotretinoin and retinoid creams; conditions such as diabetes, high blood pressure, heart disease, asthma, eczema, epilepsy; pregnancy; previous skin reactions; recent sunburn; and whether she has any skin infection.
Steam is not for asthma, rosacea or visible tiny broken veins (couperose), sunburn, or claustrophobia. Massage should be skipped or changed for severe high blood pressure, heart disease, inflamed acne, broken capillaries and sunburn. Sensitive skin: skip steam and strong exfoliation.
Step by step: the basic facial
A 60-minute basic facial
- Prepare (5 minutes). Wash your hands. Clean the couch and put a clean towel and headband on the client. Lay out clean bowls, wipes, cotton pads, spatulas (one per product, never double-dip), the products, and a timer. Put on gloves if you touch any broken skin: if skin is broken, do not do the facial.
- Consult and screen (5 minutes). Use the form. Decide: go ahead, change, or refer. Get her consent.
- Remove make-up and cleanse (5 minutes). Use a clean pad per eye. A double cleanse (cleanse twice) is useful for make-up and sunscreen: the first cleanse removes make-up and sunscreen, the second cleans the skin.
- Look at the skin (3 minutes). In good light, with a magnifying lamp if you have one, look at type (dry, oily, combination, sensitive, normal), dryness, spots, marks. Write what you see in the record. If you see a warning sign, stop and refer.
- Steam (optional, 5 to 10 minutes). Only if screening allows it. Hold the steamer about 45 to 60 cm (18 to 24 inches) from the face for about 5 to 10 minutes, and watch her face. Stop if she feels hot or uncomfortable. No steam for the groups in the screening box above.
- Exfoliate gently (5 minutes). Use a gentle exfoliant from a registered brand: fingertips, light pressure, small circles, avoiding the eyes. Do not scrub hard and do not use acids. Rinse well.
- Massage (10 minutes). Use a light oil or cream. Use upward and outward strokes with fingertips: forehead, temples, cheeks, jaw, neck. Keep pressure light. Skip or change if the screening says so (trade practice for strokes and timing).
- Mask (10 to 15 minutes). Apply with a clean spatula or brush, avoiding eyes and lips. Leave for the time on the label. Let her rest; cover her eyes with damp pads. Remove with a warm, damp cloth.
- Tone, moisturise and protect (5 minutes). Apply a gentle toner if you use one, then a moisturiser suited to her skin type, then SPF 30 or higher in the daytime.
- Aftercare and record (5 minutes). Tell her: drink water, avoid strong sun, do not squeeze spots, use SPF every day, and see a doctor for any problem that does not improve. Write what you did and which products.
- Clean up. Wash and dry the bowls. Wipe the couch. Throw away disposables. Wash your hands.
Times add up as 5 + 5 + 5 + 3 + 5 + 5 + 10 + 10 + 5 + 5 = 58 minutes with the shortest steam and mask; plan the hour.
Why SPF every day. Darker skin has more melanin, but it is not full protection. Dermatology advice is a broad-spectrum, water-resistant sunscreen of SPF 30 or higher every day, reapplied every 2 hours and after sweating; apply about 15 minutes before going out; and do not forget ears, neck and lips. Mineral sunscreens can leave a white cast, so look for formulas that blend into deeper skin. The local price and availability of suitable sunscreens in Takoradi was not verified; ask the pharmacy.
Skin-condition awareness: recognise and refer, never treat
This is a plain-language guide to help you notice problems. It is not a medical guide and you do not diagnose. The descriptions below are general knowledge, not taken from the sources in this book; ask a doctor or nurse to confirm them for your trainees. The rule for the referral list itself is from beauty-training sources.
| What you notice | What it might mean (do not diagnose) | What you do |
|---|---|---|
| A few small blackheads or whiteheads | Mild blocked pores | Do a gentle facial; give routine advice; no squeezing |
| Painful, deep or large lumps (nodular or cystic acne), widespread or scarring acne, or acne that has not improved after several weeks of consistent care | Acne that needs medical care | Refer to a doctor or skin specialist |
| Dark marks left after spots | Post-inflammatory hyperpigmentation, common on darker skin | Treat the spot or inflammation first; never squeeze; be patient (topical acne medicine takes 4 to 8 weeks to show change); use SPF; never advise lightening creams |
| Ashy or grey-looking dry skin | Dryness | Moisturiser; it looks ashy on deeper skin tones and moisturiser is the fix |
| Red, itchy, dry or weeping patches; a rash after a product | Eczema or an allergy to a product | Stop the product; do not do the facial on the area; on brown and black skin the redness may look darker brown, purple or grey; refer if it persists |
| Ring-shaped, scaly, itchy patches | Possible fungal infection (ringworm) | Do not touch or work on the area; refer (scalp ringworm is covered in Hairdressing and Barbering) |
| Thick or discoloured toenails or athlete's foot | Possible fungal infection | No pedicure or extensions on those nails; refer |
| A mole that changes, a sore that does not heal, a dark streak or band in a nail, a spot that grows | Could be serious | Refer at once to a doctor. Skin cancer on people of colour is often found late, so do not wait. The nail streak advice is general medical knowledge: "ask a doctor" |
| Raised, thick, spreading scars | A scar that keeps growing | Do not massage, wax or heat the area; refer if it grows or hurts (general knowledge, not sourced here) |
| Pus, heat, swelling, fever, spreading redness | Possible infection | Do not work on the area; refer today |
| Swelling of lips, mouth, throat or tongue; difficulty breathing; feeling faint | Severe allergic reaction | Emergency. Call for help, do not leave her alone, take her to hospital |
The referral note
Always give a written note so the client does not forget and so you are protected.
Refer a client
- Say it kindly: "I am not able to do this safely. A doctor can look at it. It is not your fault."
- Do not name a disease. Describe what you saw: "dark painful lumps on the cheeks for 3 weeks".
- Write a short note with the date, your name, the client's name, what you saw, and what you did not do.
- Give her the note. Keep a copy in her record. Suggest the nearest clinic or hospital. If you do not know a doctor, ask the clinic or the Environmental Health Officer.
- Do not recommend any cream, tablet or "home remedy" for the problem. You may suggest a gentle cleanser and SPF.
- Follow up with a short WhatsApp message in a few days if she agreed.
Dark skin and hyperpigmentation: your honest advice
If a client has dark marks, tell the truth in short words: marks fade slowly, SPF every day protects, and a doctor can advise on treatment. Overuse of lightening products can cause irritation or uneven darkening. Never advise hydroquinone, mercury or steroid creams (Unit 6).
Local butters and oils. Shea butter, cocoa butter and coconut oil are popular. Sources disagree on whether cocoa butter can trigger acne: one clinic article warned and a cosmetics company article recommended a cocoa-butter scrub, and this was not resolved. Teach: patch-test any new butter or oil on the inner forearm for 48 hours, and stop if spots appear.
Proceed, change or refer?
For each client, say whether you go ahead, change the facial, or refer. 1. A 22-year-old with a few blackheads and oily skin, no medicines. 2. A client with asthma who wants steam. 3. A client with painful, deep lumps on both cheeks that began months ago. 4. A client with a dark band that is growing in a thumbnail. 5. A client with sunburn on her nose and cheeks. 6. A client who asks for "a cream to make my face lighter".
Referral practice
Write two referral notes for two imaginary clients: one with painful lumps on the face, one with ring-shaped itchy patches on the arm. Include the date, what you saw, what you did not do, and where you sent her.
Check yourself
- Name two things you must never do in a facial at this level.
- Which clients should not have steam?
- A client has a dark band that is growing in a nail. What do you do?
Unit 4 · Hair removal basics: threading and waxing safely
Hair removal looks easy, but it touches skin that can burn, bleed and darken. Test, screen and clean every time.
Competency standard
| Learning outcome | Performance criteria — the trainee… |
|---|---|
| 4.1 Screen for hair removal | uses the form to find clients who must not be waxed or threaded |
| 4.2 Thread safely | threads brows and facial hair with clean hands and a new thread |
| 4.3 Wax safely | tests wax, applies and removes it correctly, and treats a burn |
| 4.4 Give aftercare | gives written and spoken aftercare and handles ingrown hairs and dark marks |
Range. Eyebrows, upper lip, chin, face sides, underarms, arms and lower legs. Intimate-area waxing and laser, IPL or electrolysis are not taught here. Evidence. Screening on three cases; one observed threading; one observed wax service; aftercare sheet.
Hygiene before hair removal
Hair removal can cause tiny cuts, so your Level 1 hygiene rules matter more here. Hepatitis B spreads through contact with infected blood and body fluids, especially via open cuts and shared or reused sharp objects. In a Volta Region study of street beauticians and barbers, only about 29% practised hand hygiene before clients and about 21.5% after.
- Wash your hands and put on new gloves for each client (trade practice).
- Use a new spatula for every dip into the wax; never double-dip (trade practice).
- Use new cotton thread for every client (trade practice). A formal standard on thread use was not verified.
- Use clean tweezers that you have cleaned and disinfected, or keep one set per client.
- Throw used strips, spatulas and gloves into a bag that closes. Put sharp items in a sharps box.
- Clean the couch, towels and all surfaces between clients.
- Hepatitis B vaccine. Vaccination is the main prevention, and WHO says safe, effective vaccine gives nearly 100% protection after the full series. In Ghana the adult schedule reported is three doses at months 0, 1 and 6; the cost for adults in Ghana was not verified: ask a clinic. WHO's page lists health-care workers and does not name beauty workers, so this advice comes by analogy and from the Ghana studies.
Screening for hair removal
Fill in the form for every client. Do not wax a client who:
- is taking the acne medicine isotretinoin (skin is thin and fragile; sources quote a wait of 6 to 12 months after stopping; use 12 months as your safe default because the sources disagree). Also check any use of topical retinoid creams before waxing (stop several days before facial waxing; sources disagree);
- has an active infection, rash, sunburn, cuts or broken skin;
- takes blood thinners;
- is in cancer treatment, unless her oncologist gives written clearance;
- has moles, warts or varicose veins in the area: standard training advice, not verified in these sources. Do not wax over them;
- has diabetes with reduced feeling in the skin or poor healing: refer to a doctor before any waxing. This is trade practice, not verified in these sources;
- is pregnant: ask her doctor first (trade practice).
If in doubt, refer and do not wax.
Threading: step by step
Threading uses a twisted cotton thread to lift hairs from the follicle. It is common for brows, upper lip and face (trade practice). No safety source for threading was found, so teach clean hands, new thread, and stop if skin reacts.
Thread a brow
- Wash your hands; put on gloves. Do the screening. Do not thread over spots, rashes, cuts, sunburn or irritation.
- Cut a fresh piece of cotton thread about 50 cm long and tie it in a loop (trade practice).
- Clean the area with a gentle wipe. Have the client lie back in good light.
- Brow map: the brow starts in line with the nostril, arches above the outer edge of the iris, and ends where a line from the nostril through the outer eye corner meets the brow (trade practice). Mark the shape with a pencil.
- Twist the thread in the middle to make a "bow tie" shape. Hold the skin tight with one hand.
- Place the twisted part on the hair line and open and close your fingers so the twisted part rolls along and lifts the hairs. Work from the outer edge toward the centre. Go slowly.
- Check often against the pencil mark. Do not thread above the brow arch or over the pencil line.
- Wipe with a clean, damp tissue. Apply a soothing, fragrance-free gel or aloe from a clean spatula (trade practice).
- Show her in a mirror. Give aftercare. Bag the used thread and gloves. Wash your hands. Record.
Upper lip and chin. Same steps with a slightly smaller loop and short strokes. The skin on the upper lip is sensitive: ask about discomfort and stop if she flinches.
Waxing: step by step
Waxing removes hair from the root. Use a wax heater with a thermostat and follow the product label. Test the wax every time. Wax that is runny and hot can burn, and wax that is clumpy is too cold.
A safe wax service
- Prepare. Wash your hands. Lay out a clean couch cover, gloves, pre-wax wipes, new spatulas, strips or wax-removing paper, post-wax soothing gel, and a bin with a bag. Put on gloves.
- Screen and consent. Use the form. Do not wax if screening says no. Get her consent.
- Check the skin. It must be clean, intact and free from cuts, sunburn or irritation.
- Test the wax on your inner wrist. If it feels too hot, wait. If it is too thick and lumpy, warm it a little longer.
- Test patch on the client. Apply a thin strip on a small area of the inner forearm, remove it, and ask if she feels pain, burning or itching. (This test patch is trade practice.)
- Clean the area with a pre-wax wipe; let it dry. If the hair is longer than about 1 cm, trim it (trade practice). Lightly powder a very sweaty area (trade practice).
- Apply the wax. Use a clean spatula and a thin layer, in the direction of the hair growth. Never put a used spatula back in the pot.
- Remove the wax. For strip wax, press the strip along the direction of growth, hold the skin tight, and pull the strip fast against the growth and close to the skin. For hard wax, wait for the wax to set, flick the end, and remove.
- Do not go over the same patch more than twice (trade practice). This lowers the risk of broken skin and dark marks.
- Check the skin. Press with your hand after each strip to calm the skin. Do not wax over skin that is red or raw.
- Remove stray hairs with clean tweezers, not with more wax.
- Soothe. Wipe off wax residue with oil or remover. Apply post-wax gel.
- Aftercare. Give the sheet below.
- Clean up. Throw strips, spatulas and gloves into a closed bag. Clean the heater rim and surfaces. Wash your hands. Record.
If wax burns the skin
A wax burn is a burn. Remove the wax if it is not stuck, and cool the burn under cool running water for at least 20 minutes. Do not pop blisters and do not put creams, oil or toothpaste on it. If the burn is large, on the face, blistered, or if the client is in a lot of pain, take her to a clinic or hospital (trade practice). Write the incident in your log. Stop waxing her until she is healed and a doctor has seen it.
Aftercare for waxing and threading
- For 24 to 48 hours avoid heat, saunas, hard exercise, direct sun and chemical exfoliants.
- Do not scratch, scrub or pick at the area. Do not wear very tight clothes over waxed arms or legs (trade practice).
- Use a fragrance-free moisturiser and, in the days after, SPF on exposed skin.
- Do not shave or pluck the same area right after waxing.
- Gently exfoliate after a few days to reduce ingrown hairs (trade practice). Stop if it stings.
- See a doctor if there is pus, spreading redness, fever or a large painful lump.
Darker skin: ingrown hairs and dark marks
Waxing and plucking can cause ingrown hairs and post-inflammatory dark marks on darker skin. This is our reasoning from dermatology advice on post-inflammatory hyperpigmentation, not a direct source. If a client keeps getting ingrown hairs or dark marks, stop the method, advise a break, and refer her to a doctor. Never offer lightening creams.
Screen these clients
Say whether you wax or thread, and why. 1. A client who stopped isotretinoin 2 months ago. 2. A client with a healthy upper lip who has nothing else to report. 3. A client on blood thinners who wants her legs waxed. 4. A client with a new sunburn on her arms. 5. A client who wants her upper lip waxed but has a cold sore there.
Waxing aftercare card
Make a one-page card in plain English or Fante: five things to do and five things not to do after waxing or threading. Give a copy to two people and ask if they understand it.
Check yourself
- Why is a new spatula used for each dip into the wax?
- For how many minutes do you cool a wax burn under running water?
- Name two medicines or treatments that mean you must not wax a client.
Unit 5 · Event work, scheduling, pricing and packages
A wedding does not wait. Plan backwards from the moment the bride must be ready, and price every minute and every product.
Competency standard
| Learning outcome | Performance criteria — the trainee… |
|---|---|
| 5.1 Take a booking | collects the details, quotes a price, takes a deposit and records the booking |
| 5.2 Plan the day | builds a backwards timetable for a group, with set-up, travel and buffers |
| 5.3 Price a service | works out cost and price, and checks the margin |
| 5.4 Build packages | designs two or three packages and tests the discount effect |
| 5.5 Work as a team | shares tasks, keeps hygiene and quality across two or more artists |
Range. A bridal party of up to 8 people; one or two artists. Evidence. Booking sheet; timetable; costing sheet; package table; observation of a team set-up.
Taking a booking: the questions to ask
The booking sheet
- Name, phone (WhatsApp) and date of birth or age. Anyone under 18 needs a parent's or guardian's consent.
- Date, ceremony or photo time, and venue address with a landmark. Is there power, water, a table and good light?
- Number of people and the look each one wants. Who is the bride? Who are the bridesmaids and the mothers?
- Photos of looks she likes; skin concerns; allergies; contact lenses (consultation form from Level 1).
- Trial date and time (Unit 1).
- The price, the deposit, when the balance is due, and your cancellation rule, all in writing on WhatsApp. Ask her to reply "agreed".
- Photo permission. Ask if you may use her photos in your portfolio. Write yes or no.
- Keep the sheet safe and private. Do not share a client's details or photos without permission. Ghana's Data Protection Act, 2012 (Act 843), is said to apply to personal data; the law was not verified in this research, so confirm before teaching section numbers.
Backwards planning
Start from the time the client must be finished and count backwards. Add set-up time, travel time and a buffer.
Worked example A (all numbers are examples). A wedding ceremony is at 10:00. Photos start at 9:15. The artist wants everyone finished 30 minutes before photos, at 8:45. The party is the bride (90 minutes) and five bridesmaids (40 minutes each). There are two artists.
| Step | Working | Result |
|---|---|---|
| Artist A does the bride, then two bridesmaids | 90 + 40 + 40 | 170 minutes |
| Artist B does three bridesmaids | 40 + 40 + 40 | 120 minutes |
| A must start at | 8:45 minus 170 minutes | 5:55 |
| B must start at | 8:45 minus 120 minutes | 6:45 |
| A arrives to set up 20 minutes earlier | 5:55 minus 20 minutes | 5:35 |
| A leaves home (45 minutes of travel) | 5:35 minus 45 minutes | 4:50 |
If only one artist were working, the same party would take 90 + 5 × 40 = 290 minutes (4 hours 50 minutes), so she would start at 3:55 and everyone would wait hours: two artists are worth it for six people.
Add a buffer. Real days run late: traffic, a late bride, a bridesmaid who changes her mind. Add 15 to 30 minutes to the plan, and decide in advance who is dropped first if time runs short (for example, the mothers' looks become a quick base and lip).
Working as a team
Two artists, one wedding
- Agree roles: lead artist (bride), second artist (bridesmaids and mothers), and a helper if you have one for sponges, wipes and water.
- Each artist uses her own kit and her own clean brushes for each person. Never share eye products between two clients.
- Wash hands before each person. Have hand sanitiser in your bag.
- Set up in a bright place with a table. Use a clean cloth on the table.
- Number the clients (1, 2, 3) on a list and tick off each one when finished. Check the list at 7:30, 8:00 and 8:30.
- Do a quality check on each finished face before she leaves the chair: neck match, blended edges, eyes even, lips clean, no smudges.
- After the event: wash and dry all brushes; wipe palettes; bag all waste; write the record and any problem in the logbook.
Costing one service
The simple method: cost + profit = price. Cost includes: products used, disposables, transport, helper, and your own time at a fair hourly rate. Add overheads (rent, data, power) when you have a space. Then add your mark-up (profit) as a percentage of cost.
Worked example B (examples only). One bridal look at the client's home: products GH¢45, disposables GH¢15, transport GH¢60, a helper GH¢80, your time 2.5 hours at GH¢60 an hour = GH¢150.
| Item | GH¢ |
|---|---|
| Products | 45 |
| Disposables | 15 |
| Transport | 60 |
| Helper | 80 |
| Your time (2.5 h × 60) | 150 |
| Total cost | 350 |
| Mark-up 30% (350 × 0.30) | 105 |
| Price | 455 |
| Deposit 50% | 227.50 |
| Balance on the day | 227.50 |
Mark-up and margin are different. The mark-up is 30% of cost. The profit as a share of the price is 105 ÷ 455 = about 23% (a "margin" of 23%). Always say which one you mean.
For comparison, one Accra freelance artist's asking price for a single bridal booking (60 to 90 minutes) was GH¢500, and Jiji Ghana bridal listings seen on 9 October 2026 ranged from about GH¢150 to GH¢1,000 per service, with a combo package of bridal make-up, hair, nails and pedicure at GH¢1,500; there were no Western Region listings, and some listings look unreliable. No Takoradi service prices were found: do the price survey in the homework.
Packages
A package bundles services for one price and one booking. It saves your time and gives the client certainty. One Accra artist lists tiered packages: Silver bridal booking GH¢500 (one session, 60 to 90 minutes); Bronze combo GH¢800 (engagement and wedding on the same day); Gold GH¢900 (two days); Platinum GH¢1,200 (three days); Diamond GH¢1,200 (two days plus a reception, three looks, and all-day touch-ups). The page shows no date and the artist is in Accra, so use it only as a model for how to structure packages, not as a price for Takoradi.
An example package table (examples only).
| Package | What is included | Price (example) |
|---|---|---|
| Trial | One trial look, shade record, patch test | GH¢150 |
| Bridal | Wedding-day look and a touch-up kit | GH¢455 |
| Bridal plus trial | Trial and wedding-day look | GH¢605 (150 + 455) |
| Party of six | Bride plus five bridesmaids, two artists | Quote by the work-out in Example A and the exercise below |
Discounts eat profit. Suppose the trial costs you GH¢140 (your time 2 hours at GH¢60 plus GH¢20 products) and the wedding look costs you GH¢350. Total cost is GH¢490. At the full price of GH¢605 your profit is 605 − 490 = GH¢115. With a 10% discount the price is 605 × 0.90 = GH¢544.50 and your profit is 544.50 − 490 = GH¢54.50. A 10% discount cut your profit by more than half. Give a discount only when it brings real extra work, such as a bigger group.
Break-even: how many clients cover your monthly costs
Fixed costs do not change with the number of clients. Variable costs rise with each client.
Worked example C (examples only). Monthly fixed costs: rent GH¢400, power and water GH¢120, data and phone GH¢60 = GH¢580. Average price GH¢180. Average products and disposables per client GH¢40. Each client leaves GH¢180 − 40 = GH¢140 to pay the fixed costs. Break-even clients = 580 ÷ 140 = 4.14, so you need 5 clients a month just to cover costs. Anything after that is profit before your own pay.
Deposits and cancellations
- Deposit. A common rule is 50% to hold the date (trade practice). A deposit shows commitment and pays for your prepared time.
- Cancellation. Write a rule: for example, the deposit is not returned if she cancels within 7 days of the date (example rule, not a legal standard). Say it before she pays.
- No-shows and late arrivals. Write the waiting time you allow (for example 20 minutes).
- If you cannot come, tell her at once and send another trained artist you trust.
- Consumer rights and contract law for beauty services in Ghana were not verified: keep messages polite and clear and ask a lawyer or the Consumer Protection Agency if a dispute grows.
Price a bridal party
A bridesmaid look costs: products GH¢8, disposables GH¢4, and your time 40 minutes at GH¢60 an hour. (All figures are examples.)
- What is the cost of one bridesmaid look? 2. What is the price with a 30% mark-up? Round up to the nearest GH¢10. 3. For six bridesmaids at the rounded price, what is the total? 4. If you give a 10% group discount on that total, what do you charge, and what is your profit over cost for the six looks (use the unrounded cost of one look × 6)?
Backwards plan
A wedding photo session starts at 11:00. The party is a bride (90 minutes) and three bridesmaids (40 minutes each) with one artist. She wants to finish 30 minutes before photos and allows 20 minutes of set-up. What time does she start the make-up, what time does she arrive, and how long does the whole job last?
Mock wedding morning
- In groups of 4 to 6, take roles: bride, bridesmaids, lead artist, second artist, timekeeper.
- Fill in a booking sheet and quote a package.
- Write the backwards timetable on the board.
- Run a mock morning at 50% length (the bride look done in about 45 minutes), with full hygiene steps, and the timekeeper calling out every 15 minutes.
- Do a quality check on every face and note faults.
- Review: what ran late and why?
Takoradi price survey
No Takoradi service prices were found for this course. Visit or phone five salons or artists and write down their prices for: bridal make-up, event make-up, manicure with gel, pedicure, facial, eyebrow threading and upper-lip waxing. Do not copy anyone's price list; just record the numbers and the date. Bring the table to class.
Check yourself
- In backwards planning, what do you subtract from the finish time?
- A look costs GH¢100. What is the price with a 30% mark-up?
- Why can a 10% discount cut your profit by far more than 10%?
Unit 6 · Product handling, FDA registration awareness, storage, expiry and stock
The product you use can be the problem. Buy only what is registered, store it right, use it before it expires, and write it down.
Competency standard
| Learning outcome | Performance criteria — the trainee… |
|---|---|
| 6.1 Explain FDA registration | says what a cosmetic is, what the FDA registers, and which products are banned |
| 6.2 Check products when buying | uses a supplier checklist and refuses unsafe or unlabelled products |
| 6.3 Store products safely | keeps products cool, clean, labelled and not expired |
| 6.4 Keep stock records | uses a stock sheet, counts stock and reorders on time |
| 6.5 Handle unsafe products | quarantines, records and reports a suspect product |
Range. A small make-up, nail and facial kit and a small stock room. Evidence. Supplier checklist; label check; stock sheet; oral questions.
What the Ghana FDA registers
Cosmetics in Ghana are registered under the Public Health Act, 2012 (Act 851); section 118 covers registration of cosmetics. In the guideline, a cosmetic is a substance used for cleansing, improving or altering the complexion, skin, hair, eyes or teeth, and includes deodorants and perfumes. A product that claims to treat, prevent or relieve disease, or to affect the body's structure with therapeutic ingredients, is a drug, not a cosmetic.
Facts for awareness (this is for salon owners and users, not for importers):
- Registration is valid for 3 years and can be renewed.
- Foreign makers need a local agent that is a Ghana-incorporated company.
- The file must be in English and include a certificate of analysis.
- Manufacturing premises for cosmetics must be licensed, under section 130(1).
- Banned or wrongly registered products can have their registration cancelled, and banned products can be confiscated and destroyed with a penalty.
The application fee is "as specified in the fee schedule" and the amount is not given in the guideline. An older schedule showed a higher fee for imported cosmetics, but it was not re-verified and may be out of date, so this book does not teach a fee. The fee matters to makers and importers, not to a salon.
Banned products: your firm list
The guideline lists substances banned from cosmetics (Schedule 2). They include all mercury-based products, hydroquinones and their derivatives, diethylene glycol, dichlorvos, organochlorides and persistent organic pollutants. Products containing steroids are treated as drugs and may not be put in cosmetics.
You never buy, stock, sell, use on a client, or recommend any product that contains mercury, hydroquinone or a steroid, or any skin-lightening cream, injection or tablet.
- Hydroquinone. In 2017 the FDA said it "ceases to be part of ingredients permitted in cosmetic products" in Ghana. Harms named include skin thinning, poor wound healing, permanent stretch marks, excessive sweating and body odour. Another report names ochronosis, a darkening and disfiguring of the skin.
- Mercury. On a label, look for "mercurous chloride", "calomel", "mercuric", "mercurio" and "mercury". A product with no label, or with an ingredient list not in English, should not be used. Pregnant women, babies and young children are most at risk, and mercury can also expose people in the same house through vapour or towels. WHO calls mercury skin-lightening products hazardous, and also flags hydroquinone.
- Steroid creams. Betnovate, Dermovate, Tenovate, Lemonvate, Epiderm and Dexacort are prescription-only medicines and must not be sold or bought for lightening without a prescription. Harms include skin thinning, bruising, acne, permanent stretch marks, pigmentation changes, and glaucoma and cataracts if used on eyelids.
- The enforcement picture. In January 2019 the FDA listed 41 products from 9 companies that contained mercury, hydroquinone and steroids, and ordered a recall; harms listed included permanent nerve damage in children, kidney and liver toxicity, fertility problems, birth defects, skin infections, skin cancer and ochronosis. On 26 June 2026 the FDA reported seizing 4,504 unregistered, fake or potentially hazardous cosmetics in a one-week exercise across 15 regions, naming hydroquinone and steroids, and advised buying only from licensed outlets and checking registration.
Skin bleaching is common: reports of a WHO fact sheet give 39% for Ghana, and studies range from 30% to 65.6%. These figures come from news and search summaries and the fact sheet itself was not reachable, so use them only as "many Ghanaians report using". Your job is to keep your clients and your own business safe.
When a client asks for lightening. Say: "I cannot sell or apply that. It can seriously harm your skin and your health. I can help you look after your skin, protect it from the sun and, if you are worried about marks, you can see a doctor." Do not argue. Offer a skincare plan.
Checking products when you buy: the supplier checklist
Check before you buy or accept stock
- Buy from licensed outlets only. Ask the supplier for a name, address and phone number, and keep every invoice.
- Look at the pack. It must have a full ingredient list you can read, the brand, the batch number, the expiry date or manufacturing date with shelf life, and the maker or importer's name and address (trade practice).
- Look for an FDA registration number on the pack. The format of the number and where to look it up online were not verified. Ask the FDA regional office; in Takoradi, the Western Region office (address not verified).
- Read the ingredient list for banned names: mercury, calomel, mercuric, hydroquinone, clobetasol, betamethasone. If you see one, do not buy.
- Check the seal and the pack: no leaks, no melted or separated product, no strong chemical smell, no crushed jar (trade practice).
- Check the expiry or shelf life. Do not buy anything with less than a few months left unless you will use it up quickly (trade practice).
- Refuse products with no label, no ingredients, or ingredients that are not in English, and loose-packed or "bulk" product with no label.
- Be careful of very low prices. A price far below others may mean a fake. Fake or unregistered products are exactly what the FDA seized.
- Write down the supplier, date, batch and expiry in your stock sheet.
Storage
- Cool and dry. The FDA's eye-make-up advice says do not keep products in places hotter than about 85 degrees Fahrenheit, such as a hot car. 85 degrees Fahrenheit is about 29 degrees Celsius: (85 − 32) × 5 ÷ 9 = 29.4. Ghana is often hotter than that, so store products indoors, away from sun and from the kitchen or generator.
- Closed and clean. Keep lids shut. Use spatulas, not fingers, to take cream from a pot. Never put a used spatula back.
- Off the floor and out of sun. Use a lockable shelf or cabinet. A kit bag is not a stock room.
- Nail liquids. Keep them in their original closed bottles, away from heat and flame; label any dish you pour into.
- Sharps and chemicals apart from food. No food or drink next to products.
- Decanting. If you pour a product into a smaller pot, label it with the name and the date, and use clean containers.
- Temperature at events. Keep a cool bag for creams on very hot days (trade practice).
Expiry, opening dates and shelf life
- Expiry date. Throw away expired products. Do not use "just a little longer".
- Period After Opening (PAO). Many products carry a small open-jar symbol with a number such as 6M or 12M, meaning use within that many months of opening (trade practice). Write the date you opened on the pack with a marker.
- Mascara. Replace mascara every 2 to 4 months and discard dried-out mascara; never add water or saliva. If you open a mascara on 1 August 2026, throw it away between 1 October 2026 (2 months) and 1 December 2026 (4 months) at the latest.
- Eye products on clients. Use single-use applicators and never share eye products.
- Throw away any product that has changed smell, colour, texture or separated; any product that caused a reaction (keep the pack for the doctor, and record it).
- Do not use "FEFO" in reverse. FEFO means first expired, first out: use the product that expires first.
Stock records
A stock sheet. Write for each product: name and brand, shade or size, supplier, batch number, expiry, date bought, quantity bought, date opened, quantity used or sold, balance, and the reorder level.
A simple monthly count. Count what you have on the first and last day of the month. Stock used = opening stock + purchases − closing stock. Cost per client = stock used ÷ number of clients.
Worked example D (examples only). Opening stock is worth GH¢600. You buy GH¢400 more. At the end of the month you count GH¢500. Stock used = 600 + 400 − 500 = GH¢500. You served 50 clients, so product cost per client = 500 ÷ 50 = GH¢10.
Reorder level. The reorder level is the amount at which you order more, so you do not run out. Example: a bottle of foundation serves about 40 clients, you serve about 10 clients a week and the supplier takes about 1 week to deliver. At 10 clients a week, 1 week of stock is 10 clients' worth. Reorder when the bottle has about 10 clients left (a quarter of a bottle), or earlier if you have a big event coming up.
Lock and count. Stock goes missing when nobody counts. Count monthly; keep one person responsible; lock the stock room.
If you find an unsafe or unregistered product
Quarantine and report
- Stop using the product on any client. Remove it from the shelf.
- Label it "do not use" with the date and put it in a closed bag in a separate box.
- Record the name, batch, supplier, date bought, number of packs and why you think it is unsafe.
- Tell your supplier you are returning it and ask for your money back. Keep the receipt.
- Report it to the FDA regional office (the exact reporting route was not verified; ask the office or the Environmental Health Officer).
- If a client had a reaction, record the client's name, product, date, what happened, and what you advised; send her to a doctor; keep the pack.
- Do not sell, give away or throw it where children or animals can reach it. The right disposal route for hazardous cosmetics was not verified; ask the Environmental Health Officer.
Records for each client
Write down the products used on each client (brand, shade, batch if you can), the patch-test result, the date, any reaction, and aftercare given. If a product is later recalled you will know whom to warn (trade practice).
Stock sums
- Opening stock GH¢800, purchases GH¢350, closing stock GH¢650. What is the stock used? 2. You served 60 clients in the month. What is the product cost per client? 3. A mascara was opened on 15 September 2026. By when should it be thrown away at the latest (4 months)? 4. Convert 35 degrees Celsius to Fahrenheit: should it be stored there? (The FDA advice is not above 85 degrees Fahrenheit.)
Label and stock audit
- Bring five cosmetic products from home (with permission).
- For each, fill in a one-line audit: brand; ingredient list readable? batch? expiry or PAO? FDA registration number on the pack? any banned names?
- Mark each product "OK", "check" or "do not use".
- Fill in a stock sheet for ten items in the training kit.
- Do a count and work out the stock used if the trainer gives opening and closing values.
Supplier visit
Visit or phone one cosmetics supplier. Ask how they check that products are FDA registered and which invoice they give. Write what they said, the date and the name of the shop (not the person). Do not buy anything unless it passes the checklist.
Check yourself
- Name two ingredients or product types that are banned from cosmetics in Ghana.
- How often should you replace mascara?
- What does FEFO mean?
Unit 7 · Location, small business ideas, marketing and accessibility
A skill earns only when someone can find you, trust you and reach you. Choose your place, price your work and tell people.
Competency standard
| Learning outcome | Performance criteria — the trainee… |
|---|---|
| 7.1 Choose a location | scores a place with a checklist and explains the rent rule |
| 7.2 Choose a business model | compares home, mobile, kiosk, studio and product sales |
| 7.3 Plan the start-up and the break-even | adds a start-up budget and works out payback |
| 7.4 Market the business | sets up WhatsApp Business, a Google profile and a portfolio |
| 7.5 Include everyone | explains which tasks are workable with each disability and what adjustments help |
Range. A one- or two-person beauty business in Takoradi or a town like Akwidaa. Evidence. Location score sheet; start-up budget; one-page plan; marketing set-up; oral questions.
Location settings that give good returns
Use the Level 1 checklist (foot traffic, visibility, water, power, competition, rent, step-free access) and add these beauty points: privacy for facials and waxing; running water for handwashing; lockable storage; good daylight for make-up; ventilation for nail work; and clean space you can wipe down.
- Near people with events and money to spend: a wedding venue area, a church, a school, a chapel, a market, a hotel, a taxi rank or a lorry park
- Near other beauty traders but not next door to a bigger studio with the same menu
- A room in your home: women have opened home salons to cut costs
- On a main road with step-free access and a signboard
- Mobile: a bag and a phone, travelling to the client
Rent. Ghana's Rent Act limits advance rent to six months, yet many Takoradi landlords still ask for one or two years. Put every promise in writing and keep a copy.
Business models: compare them
| Model | What it is | Good for | Watch out for |
|---|---|---|---|
| Home salon or room | Clients come to you | Lowest start-up cost | Privacy, hygiene, family traffic, neighbours |
| Mobile make-up | You travel to weddings, funerals, school events | Low rent, flexible | Travel time and cost; bad light; carry your own hygiene kit |
| Bridal packages | Trial plus event look and team | Higher income per client | Long days; deposit and cancellation rules (Unit 5) |
| Nail kiosk | A small stall for manicure and nail art | Steady repeat clients | Ventilation; dust; no extensions without training and extraction (Unit 2) |
| Combined salon | Hair, nails and make-up in one place | More services under one roof; a Takoradi example is Auratress, a hair and beauty business | More staff, rent, permit |
| Product retail | Selling FDA-registered products | Extra income | STMA lists cosmetic and hair product retail at GH¢200 a year (2025); stock only registered products (Unit 6) |
| Training apprentices | You teach later | Extra help and income | Time; you carry the quality; it must be safe (the J-PAL study found apprenticeship returns exist but is general) |
Ghanaian Hairdressers and Beauticians Association (GHABA) examines apprentices in the Western Region, who can then take the NVTI certificate exam. Ask about it if you want a recognised certificate.
Skills you do not sell until you are trained and licensed to do them: lash extensions, brow or lash dye, chemical peels, microneedling, laser, injections, and anything that cuts or burns the skin. You do not sell or apply skin-lightening products at any level.
The permit and rules (Ghana)
- Assembly permit. STMA's 2025 fee table lists a small salon at GH¢100 a year, a salon with pedicure, manicure and braiding at GH¢760 a year, and cosmetic and hair product retail at GH¢200 a year. The beauty-specific rows (make-up studio, nail kiosk, spa) were not verified. Ask STMA which row fits you, check the 2026 amounts, and ask when the permit is due each year (one internal note says 31 March, which is not verified).
- Business registration, TIN, tax and SSNIT. These steps are in the Level 3 book of this course. Use only current official sources.
- Inspection. A Volta Region study reported that Environmental Health Officers described monitoring salons; detailed rules for beauty salons are not verified.
- Phone call to make. Call the STMA Environmental Health Unit and ask the exact permit, fee and inspection for (a) a nail kiosk, (b) a make-up studio, (c) a facial or waxing room, and (d) a mobile service.
- Staff health. Encourage hepatitis B vaccination for you and your staff.
Start-up budget: an example from asking prices
Asking prices on Jiji Ghana in October 2026 were: a 12-piece brush set GH¢180; a 16-colour contour palette GH¢150; a one-box full-face kit GH¢150; a 24-piece manicure and pedicure set GH¢199; a 268 W UV LED lamp GH¢240; and an arm-rest nail table GH¢300. The listings were mostly in Accra, delivery costs extra, and some may be poor quality: always check the product label and the safety data sheet. Prices of autoclaves, wax heaters, steamers and facial beds were not verified.
Worked example E (examples only).
| Plan | Items | GH¢ |
|---|---|---|
| A: mobile make-up | Brush set 180 + contour palette 150 + full-face kit 150 | 480 |
| Consumables and disposables (example) | 200 | |
| Plan A total | 680 | |
| B: add nails | LED lamp 240 + manicure set 199 + arm-rest table 300 | 739 |
| Plan A + B total | 1,419 |
Payback. If you serve 12 clients a month at an average price of GH¢180 with GH¢40 of products each and GH¢580 of fixed costs, monthly profit = 12 × 180 − 12 × 40 − 580 = 2,160 − 480 − 580 = GH¢1,100. That is a good month. A slow month of 6 clients gives 6 × 180 − 6 × 40 − 580 = 1,080 − 240 − 580 = GH¢260. At 260 a month, Plan A (GH¢680) is paid back in 680 ÷ 260 = 2.6 months: about 3 months. Always plan on the slow month, not the good one. These figures are examples, not Takoradi data: Takoradi demand and income figures were not verified.
Marketing yourself
Set up your marketing in one afternoon
- WhatsApp Business (free). Set up a business profile with your name, hours, location and a short description; write a greeting message and an away message; and make a catalogue of your services with photos and prices. Quick replies save time for common questions. Limits on catalogue size and quick replies differ between sources and may be out of date, so check them in the app. It is not a shared inbox for many staff.
- Google Business Profile (free). Add your name, services, hours, photos and phone number so people searching nearby can find you on Google Maps.
- Portfolio. Take before-and-after photos with written permission. Show real work in good light. Use WhatsApp Status, Instagram and TikTok. One Ghanaian braider's before-and-after video reached over 1.2 million views, which shows what a good video can do.
- Signboard. A clear board with your name, services and phone number.
- Price list. A one-page list in text so deaf clients can read it too.
- Referrals. Ask each happy client to send one friend, and give a small thank-you.
- Reviews. Ask clients to leave a short Google or WhatsApp review.
Honest marketing. Never claim a certificate you do not hold. Never claim a cosmetic "cures" acne or skin disease: a product claimed to treat disease is a drug. Never post a before-and-after that shows lightening. Never post a client's photo without permission.
Accessibility and persons with disabilities
Ghana's Persons with Disability Act 2006 (Act 715) covers equal rights, accessibility and employment. An employer must not discriminate against a worker because of disability unless the disability affects the job itself. Public places were given ten years to become accessible, a period that ended in 2016, and disability groups said in August 2026 that enforcement is still weak. The Assemblies' disability share rose from 3% to 5% from 2026, and STMA has given barbering and hairdressing tools to persons with disabilities. No beauty-specific disability programme in Ghana was found (not verified). A deaf hairdresser's story is told by ADD International. Ask your Assembly about help with tools or training.
Which tasks are workable, and what helps. The table below is a set of suggestions for course design, not sourced facts. Check each one with trainees who have a disability.
| Disability | Tasks usually workable | Adjustments that help |
|---|---|---|
| Deaf or hard of hearing | Make-up, nails, skincare, bridal work, WhatsApp bookings | Picture charts; a WhatsApp text consultation form; written price list; face the client when speaking |
| Wheelchair user | Make-up and nails at a table; mobile or home studio; marketing and bookings | Adjustable-height table; a clear space under the table; step-free entrance |
| Low vision | Skincare, massage, nails with a partner; marketing | Bright lamp, magnifier lamp; textured labels; work with a partner for fine eye work |
| Limited hand strength or tremor | Make-up with grip aids; electric files where it is safe | Lightweight tools; thick-handled brushes; supported elbows; rests; sit down to work |
| Chronic breathing problems | Make-up, skincare, marketing | Avoid nail extension work and strong chemicals; fragrance-free products |
| Latex or methacrylate allergy | Make-up, facials, polish-only nail work | Nitrile gloves; avoid acrylic and gel; keep a record |
Welcoming clients with disabilities. A step-free entrance; space for a wheelchair; a seat at table height; a written price list; text confirmations for deaf clients; patience with speech; ask "How can I help?" before helping; do not touch a wheelchair or a cane without asking. Tell clients about these on your WhatsApp profile.
Payback and break-even
- A start-up kit costs GH¢1,200. Monthly profit in a slow month is GH¢300. How many months to pay back? 2. Monthly fixed costs rise from GH¢580 to GH¢700, with price GH¢180 and variable cost GH¢40 per client. How many clients are needed to break even? 3. A client pays GH¢120 for a set of nails. Your costs are GH¢80. What is your profit and the profit as a share of the price?
One-page business plan
- Choose a model from the table.
- Name your services and write prices (use your price survey from Unit 5).
- Choose a location and score it with the checklist.
- Write a start-up budget with your own prices (use asking prices and mark them as examples).
- Work out break-even clients per month.
- List the permits and training you need, and the questions for STMA.
- Write two marketing actions with dates.
- Add one thing you will do for clients with disabilities.
Marketing set-up and STMA call
Set up (or draft on paper) a WhatsApp Business profile and a Google Business Profile for your imagined business, and write your STMA questions. If you can, phone the STMA Environmental Health Unit and record what they say with the date.
Check yourself
- What is the Rent Act's limit on advance rent?
- Name two things a deaf client needs from your business.
- Why plan on the slow month, not the good one?
Glossary
| Term | Meaning |
|---|---|
| Competent / Not Yet Competent | The two possible results of a CBT assessment |
| Undertone | The colour under the skin surface: warm, cool, neutral or olive |
| Oxidise | A foundation darkens a little after it is on the skin |
| Colour corrector | An orange or peach product that cancels a purple or brown tone under the eyes |
| Flashback | A pale or grey cast in flash photos caused by reflective products |
| Patch test | A small test of a product on the inner forearm, left 48 hours before full use |
| Methacrylate | A chemical in nail acrylics; a common cause of skin allergy |
| MMA | Methyl methacrylate, a nail monomer that you do not use |
| Ventilation | Moving fresh air through a room; local exhaust pulls fumes away at the source |
| SDS | Safety data sheet: a product sheet that lists hazards and safe use |
| N95 | A respirator that protects against dust; a medical mask does not |
| Contraindication | A reason not to do a service on a client |
| Referral | Sending a client to a doctor with a note, without treating |
| Post-inflammatory hyperpigmentation | Dark marks left after spots or irritation |
| Isotretinoin | A strong acne medicine; skin is thin and fragile, so no waxing |
| Mark-up | Profit added to cost as a percentage of cost |
| Margin | Profit as a percentage of the price |
| Deposit | Part payment to hold a booking |
| Break-even | The number of clients needed to cover all costs |
| Act 851 | Public Health Act 2012, the law under which the FDA registers cosmetics |
| PAO | Period after opening: how many months you may use a product after opening |
| FEFO | First expired, first out |
Logbook
Copy these pages into an exercise book. Your logbook is part of your assessment evidence.
- Unit 1: bridal trial record; shade record; flash-test photos; three-look time plan
- Unit 2: nail station check; two nail-art sets; extension record; allergy question list
- Unit 3: screening forms; one facial record; two referral notes
- Unit 4: hair removal screening; threading record; waxing record; aftercare card
- Unit 5: booking sheet; backwards timetable; costing sheet; package table; price survey
- Unit 6: supplier checklist; label audit; stock sheet; quarantine record
- Unit 7: location score; start-up budget; one-page plan; marketing set-up; STMA questions
- Every homework, dated
- Any incident, reaction or cut: what happened, what you did, who you told
Self-check quiz
- Where do you swatch foundation on deep skin, and why wait about 10 minutes?
- What is flashback and how do you check for it?
- Why is a surgical mask not enough for nail dust and vapours?
- What do you do if a client gets an itchy rash after acrylic nails?
- Name two things you must never do in a facial at this level.
- Which clients should not have steam?
- What must you ask every client before waxing?
- How long do you cool a wax burn under running water?
- A look costs GH¢350 and you add a 30% mark-up. What is the price and the 50% deposit?
- What does the FDA register in Ghana, and what are three banned ingredients?
- How often should mascara be replaced, and what does FEFO mean?
- A client asks for a cream to make her skin lighter. What do you say and do?
Further reading and sources
Best next reads: the NIOSH nail technician pages; the Ghana FDA cosmetics registration guideline; the Hairdressing and Barbering manual in this library; First Aid and Community Health Helper; and your local STMA Environmental Health Unit.
What this module does not cover: lash extensions, brow or lash dye, chemical peels, microneedling, laser or IPL, intimate waxing, injectables, any treatment of skin disease, any skin lightening, hair work (see Hairdressing and Barbering), a first-aid certificate, and Ghana beauty-salon licensing (none was found). This module is not a CTVET curriculum.
Every source used in this manual is listed, with links, in the Teacher Copy.