Homestay Hosting

Who it is for. Families and individuals who want to host paying guests in their own house: parents whose children have left home and who have a spare room, families near a beach, a forest, a festival town or a university, community members in villages that receive visitors, retired workers, and persons with disabilities who want to run a home business. National Proficiency I is the first level of Ghana's TVET framework. This is the first of three levels. Level 2 teaches guest experiences, special diets, bookings and deposits, online listings and reviews, complaints and a simple quality score. Level 3 teaches running several rooms or a village network of host families, inspections, training helpers, partnerships, and establishing the business with full accounts.

Where this course starts. If you took Tour Guiding and Community Homestay Level 1, you finished Unit 6, "Hosting a homestay guest". There you learned to prepare a room in nine steps, to host a guest in ten steps, the basics of food and safety at home, and how to cost one guest night. That unit also said the minimum standards for a home lodge could not be read at the time. They have now been read. This course starts from there. It takes you step by step through Ghana's own accommodation rules for a home stay, and turns them into checklists, routines and word-for-word scripts. You do not need the earlier course to start here, but if you have it, you will see the same habits grow deeper.

How it links to other Hub courses. This course is about a family home that takes guests, not a small hotel. For hotel-style skills (full housekeeping sequences, front desk, waiting at tables), use Hospitality Services. For cooking skills, use Catering, Pastry and Street Food. For washing and ironing, use Laundry and Cleaning Services. For first aid itself, take First Aid Community Helper. If your homestay sells walks or tours, the guide must be licensed: see Tour Guiding.

Why homestay hosting

• Ghana's accommodation regulations of 2016 list "home stay" as its own category of tourist accommodation, category C, with its own minimum standards. A family home can be a licensed tourism business.
• Ghana received 1,306,962 international arrivals in 2025, and domestic visits to sites grew from about 1.68 million to 1.79 million.
• Guests who stay in a home spend money in the community: on food from the market, on local crafts and on local guides. A good host shares that money with neighbours.

How the module works

Each unit has learning outcomes, performance criteria, the range and the evidence your assessor needs. You are judged Competent or Not Yet Competent. About 70% of the time is practical: setting up a real room, role-plays at a real gate, cooking a real breakfast and running a real drill.

Words used in this book.

• Course method means a routine written for this course from good practice. It is not a law.
• (example) means a number made up for practice. It is not a real price or fee.
• Not verified means we could not confirm it. Phone and check before you use it.
• Foreign model means a standard from another country, used as a helpful checklist, not Ghana's law.

Competency standard

Range. The trainee's own household (or a role-play family); one practice application form. Evidence. Household readiness checklist signed by the family; household agreement; practice Form B; oral questions.

What a home stay is under Ghana's rules

Ghana's rules for hotels, guest houses and home stays are the Tourism (Registration and Licensing of Tourist Accommodation Enterprise) Regulations, 2016 (L.I. 2239), made under the Tourism Act 2011 (Act 817). We call it L.I. 2239 in this book.

L.I. 2239 puts tourist accommodation into categories:

The regulation also gives these meanings:

• A home stay is a private house that offers accommodation to paying travelling guests who are on a cultural or academic study programme.
• A guest house has at least four and at most nine guest rooms.
• A hotel has at least ten rooms to let.
• The operator is the owner of the accommodation business.

What this means for you. The law's picture of a home stay is a family home that hosts guests who come to learn: students on a study programme, volunteers, researchers, visitors who want to live the culture. A house that rents many rooms to ordinary tourists may be put in another category, such as a guest house. Which category fits your house is GTA's decision. Ask GTA.

Homestay, guest house, hotel and short-let room compared

Sources for the table: categories, definitions and breakfast rule; short-let licensing. The row "What the guest buys" is a course summary.

If you grow to four or more guest rooms, you are heading towards a guest house. Then use Hospitality Services Level 3. This course stays with the family home.

The host's duties: the 13 minimum requirements

The Third Schedule of L.I. 2239 sets the minimum requirements for a category C home stay. Here they are in plain words. Learn them well: every unit in this book comes back to them.

Every row in this table comes from the Third Schedule.

Who licenses a home stay

• The Ghana Tourism Authority (GTA) registers and licenses tourism businesses. Running a listed tourism business without a GTA licence is an offence.
• Before giving a licence, GTA must be satisfied about sanitation, health and safety, and that the applicant has insurance covering fire and public liability. A committee that includes the District Planning Authority, EPA, District Health Directorate, Fire Service and Police CID looks at applications.
• A licence lasts 12 months. Apply to renew not later than one month before it ends.
• GTA says its process is: register, then inspection and assessment, then a licence.
• In October 2023 the GTA Western Regional office closed about 40 unregistered facilities, some for not paying the 1% Tourism Levy.

The home stay application form (Form B)

L.I. 2239 has a form called Form B, "Application for licence as Home Stay". It asks for:

1. The host's name, age, sex, occupation, address, phone and email.
2. How far the house is from the town centre.
3. The size of the family or household.
4. The host's hobbies.
5. The number of guest rooms and beds: single, double or suite.
6. Whether the sitting room and kitchen are private or shared.
7. Sports, games or entertainment nearby.
8. Tariffs (prices). The form says "Breakfast is compulsory" and asks what type: Ghanaian, international or as required.
9. Price options: bed and breakfast; bed, breakfast and one meal; full board; single room.
10. Transport nearby: bus, trotro, taxi, private car or car rental.
11. A signed declaration that you will obey GTA's regulations.

Notice what GTA wants to know: who your family is, what the guest will share, and what the guest will eat. A homestay is judged as a family, not only as a room.

Getting the household ready

Before any paying guest comes, everyone who lives in the house must agree. A guest who feels unwelcome by one person in the house will feel unwelcome in the whole house.

A foreign homestay standard is useful here as a checklist. The ASEAN Homestay Standard (South-East Asia) says a homestay is where tourists stay with the host's family in the same house and experience the everyday life of the family and community. It asks that the guest bedroom is separate from family bedrooms, and that providers have no criminal record and are in good general health. This is a foreign model, not Ghana's law, but each point makes sense in a Ghanaian home.

Household readiness checklist (course method)

Answer each question Yes or No with the whole household. Ten "Yes" answers mean you are ready to practise with a friend as a guest. Any "No" is a job to fix first.

The household agreement (course method)

Write the answers on one page and let every adult sign. Put it on the kitchen wall.

Model script: explaining the change to your family. "From next month we want to start hosting guests in Kofi's old room. A guest is not a visitor we can ignore, and not a relative who can share the children's room. A guest pays us to have that room alone, to eat a good breakfast every morning, and to feel safe with us. That means some changes. The room stays locked to us when a guest is in it. We keep the bathroom clean every day. We keep the noise down after ten. And none of us ever goes into the guest's room without being asked. The money helps with school fees and the roof. Let us agree the jobs together, and if anyone is unhappy at any time, tell me first, never the guest."

Model script: answering a neighbour who asks "Are you running a hotel?" "No, not a hotel. We are learning to host guests in our home, the way the Tourism Authority's rules describe a home stay. One or two guests at a time, mostly students and visitors who want to learn our way of life. If you sell food or crafts, I may send guests to you. And if our guests ever disturb you, please tell me straight away."

Common mistakes and fixes

Check yourself

1. Which regulation sets the minimum requirements for a home stay, and which category is a home stay?
2. Name four of the 13 minimum requirements.
3. A young single woman of 22 wants to host. What does the law say?

Competency standard

Range. One guest bedroom, one bathroom and toilet (shared or private) and the path between them. Evidence. Completed room-by-room checklists; observed room inspection; set-up costing; repaired net.

Two lists from the law

L.I. 2239 gives you two lists. Use both.

List 1: the Third Schedule minimum. A bed with a clean mattress, pillow, blanket and bed linen; somewhere to hang clothes; a bedside cupboard; good ventilation; a net or insect proofing; clean bathrooms and toilets, which may be shared.

List 2: the inspector's field sheet. L.I. 2239 also has Form D, "Inspection report (field sheet) for Home Stay". Up to three inspectors fill it in when they visit. It asks for more than the Third Schedule:

• Mandatory documents: a home stay licence issued by GTA, a statutory permit, and a lodger's register (guest register).
• Mandatory guest room facilities: a bedside table for each guest; a writing desk with a chair and a lamp; an armchair with a side table for each guest; a full-length mirror; a wardrobe with a door and at least 4 hangers; full blinds across windows and openings; comfort bedding (mattress, blanket, cover sheet, pillows); bedside lamps or a switch by the bed; a secure lock on the guest-room door; bedside rugs if the floor is hard.
• Safety and security: a first aid kit or box; burglar proofing at least on the ground floor; security lighting.

The form ends with the inspectors' recommendation: the home should or should not be given a licence.

Prepare for Form D, not just the minimum. If your room meets Form D, it meets the Third Schedule too.

Tools and materials

Bedroom set-up: step by step

1. Empty the room. Take out everything that is not for the guest: family boxes, old clothes, school books, spare chairs.
2. Repair. Fix loose louvres, broken handles, cracked plaster, dripping roof, loose sockets (electrician only).
3. Clean from top to bottom. Ceiling corners and fan blades first, then walls, window frames, louvres, furniture, and the floor last. See Hospitality Services Level 1, Unit 3 for the full cleaning sequence.
4. Air the room. Open windows for at least one hour while you work.
5. Place the furniture. Bed away from the window if rain can blow in. Bedside table on the side nearest the door. Desk and chair in the best light. Wardrobe where the door can open fully.
6. Hang the net. Tie it so it hangs over the whole bed and can be tucked under the mattress on all sides. Check every seam for holes.
7. Make the bed with fresh linen. See Hospitality Services Level 1, Unit 3 for bed-making.
8. Put out the extras: at least 4 hangers in the wardrobe, a towel set folded on the bed, a flask or sealed bottle of safe drinking water with a clean glass, the torch on the bedside table, the bin with its lid.
9. Put up the information: the emergency card on the back of the door (Unit 6) and the house-rules card on the desk (Unit 3).
10. Test everything: every light, the fan on every speed, the lock with both keys, the wardrobe door, the blinds.
11. Walk in as the guest with the bedroom checklist below.

Mosquitoes and insects

Rule 3 of the Third Schedule asks for a net or insect proofing. The ASEAN standard also asks hosts to remove places where mosquitoes breed.

Mosquito breeding check (course method), weekly:

Repairing a mosquito net (course method).

1. Spread the net on a clean floor in good light.
2. Find every hole. Mark each one with a clothes peg.
3. For a small hole, sew it closed with a needle and strong thread, using small stitches across the hole.
4. For a large hole, cut a patch from an old net, place it over the hole and sew it on all around.
5. Hang the net again and check from inside with a torch.
6. If the net has many large holes, replace it. A net with holes does not protect the guest.

The bathroom and toilet

The Third Schedule allows the bathroom and toilet to be shared, but they must be clean. The ASEAN standard adds: at least one bathroom and toilet for guests inside the room or house; locks on toilet and bathroom doors; disinfectant in toilets; soap, a towel and toilet tissue provided; and clean water at all times.

If the bathroom is shared with the family (course method):

• Clean it every morning after the family has used it and before the guest's turn, and again in the evening.
• Agree times: for example, the family uses it first from 5:30 to 6:30, then it is cleaned, then it is the guest's.
• Family toothbrushes, sponges and towels go in a closed basket, not on the sink.
• Never leave dirty clothes, nappies or soaking buckets in the bathroom.

If you have a pit latrine or a bucket shower (course method):

• A latrine must have a door that locks from inside, a lid on the hole, a clean floor, a light or a torch on a hook, tissue and a handwashing point with soap and water just outside.
• A bucket shower needs a clean bucket and cup kept only for guests, a non-slip floor (a rubber mat or rough concrete), a hook for clothes and towel, and a door or curtain that closes fully.
• Tell the guest honestly when they book that you have a latrine or bucket shower. Some guests love it; some will not come. Honesty prevents complaints.

Water. Clean water at all times is an ASEAN requirement. If your water supply is not constant, store water in covered drums or a polytank, and keep one drum of washing water only for the guest. Drinking water is covered in Unit 4.

Room-by-room checklists (course method)

Built from the Third Schedule and Form D, with the ASEAN and South African extras. Tick each item. Any empty box must be fixed before the guest arrives.

Bedroom: 20 items

Bathroom and toilet: 12 items

Corridor, compound and the way to the toilet: 8 items

Common mistakes and fixes

Exercise: what does one guest room cost to set up?

Check yourself

1. What is Form D, and who fills it in?
2. Name five mandatory guest-room items on Form D.
3. The family shares its bathroom with the guest. What must you do?

Competency standard

Range. Day and late-night arrivals; one or two guests; a Ghanaian and a foreign guest. Evidence. Observed welcome role-play with a scored sheet; house-rules card; completed practice register page; oral questions.

Before the guest arrives

One or two days before (course method):

1. Confirm the booking by phone or WhatsApp: the date, the arrival time, the number of guests, the number of nights.
2. Check the number of guests against your beds. Each guest has the room to themselves and does not share a bed with another guest. If two friends come, you need two beds. Whether a married couple may share a double bed under this rule is not verified: ask GTA before you accept couples.
3. Ask about food: allergies, foods they do not eat, and what kind of breakfast they like (Unit 4).
4. Send directions: your Ghana Post digital address, a map pin, two landmarks ("the blue church", "the big neem tree"), and your phone number.
5. Agree who meets them, and where, if the house is hard to find.

On the day (course method):

1. Check the room and bathroom with the Unit 2 checklists.
2. Put fresh drinking water and a clean glass in the room.
3. Remind the family: a guest arrives today, at what time, and the children's rules.
4. Keep the register, a pen and the house-rules card ready by the door.
5. Prepare a welcome drink: cold water, or a safe local drink if the guest wants it.
6. Make sure someone is at home at the agreed time. Free entrance and exit is a rule, and it starts at arrival.

Welcome at the gate

The order (course method): greet → help with bags → offer water → sit and breathe → show the room → show the bathroom and toilet → show water, light and exits → house-rules talk → register → first meal or rest.

Model script: welcome at the gate. Say it slowly, with a smile. Change the words in brackets.

"Akwaaba! You are welcome to our home. You must be [Anna]. I am [Esi], and this is my husband [Kwame]. How was the journey? [listen]

Let me help you. I will take the small bag; if you are happy, [my son Kojo] will carry the big one. Is there anything fragile in it? [wait]

Please come and sit here in the shade for a minute. Here is cold water: it is safe to drink, from a sealed bottle. [pause while the guest drinks]

When you are ready, I will show you your room and the bathroom, and then I will tell you how our house works. It takes about ten minutes. After that you can rest, or eat if you are hungry. Is that all right?"

Why it works. In one minute the guest knows your names, that their bags are safe, that the water is safe, and what happens next. Nobody likes to arrive and not know what to do.

Tips (course method):

• Shake hands with the right hand if the guest offers. Some guests prefer not to touch; follow their lead.
• Never take a bag out of the guest's sight before they have agreed.
• If the guest is tired, keep it short: show the room, the toilet, the water and the exit, and do the rest after they rest.

Showing the room and the house

Walk the guest through in this order, and let them do things themselves (course method):

1. The room. Give them the key. Let them lock and unlock the door once. Show the light switch, the bedside lamp, the fan, the socket, the torch and the net.
2. The bathroom and toilet. Show how the flush works, or the bucket and scoop. Show the light and the lock. Say which times the bathroom is theirs if it is shared.
3. Water. Show where to get safe drinking water and where washing water is.
4. Exits. Show the way out of the house and the gate, how they open, and where the key is kept at night. Show the emergency card on the door (Unit 6).
5. Shared spaces. Show where they can sit, eat and charge a phone. Say which rooms are family-only.

The house-rules talk

House rules protect the guest, the family and the neighbours. Give them every time, in a friendly voice, and give the card as well. People forget what they hear.

Model script: the house-rules talk. About three minutes. Sit together. Hold the card so the guest can see it.

"Here is a small card with our house rules. Let me go through it with you, and please ask anything.

Breakfast is every morning between [7 and 9]. Tell me the night before if you need it earlier. Lunch and dinner we can cook for you if you tell us by [10 in the morning]; the prices are on the card.

Your room is yours alone while you stay. Nobody in the family will come in unless you ask us. We clean the room every day; I will ask you each morning what time suits you.

Keys. This is your room key, and this is the gate key. Please lock your room when you go out. If you lose a key, just tell me.

Quiet hours are from [10 at night] to [6 in the morning], because the children sleep and our neighbours are close.

Visitors. You are welcome to meet friends in the sitting room in the daytime. For everyone's safety, visitors do not go into the bedrooms and do not stay the night.

Shoes. In our house we take off outside shoes at the door. There are slippers here for you.

Water and light. Sometimes the water or the light goes off. The torch is by your bed, and there is always stored water in the blue drum for washing. Drinking water is in the kitchen; please do not drink from the tap.

Smoking is only outside, in the back yard, never in the room. Alcohol is fine in moderation in the sitting room; please no drunkenness, for the children's sake.

Photos. You are welcome to take photos of the house. Please ask before you photograph the children or any family member, and before you post anything online.

At night, if you need us, knock on this door or call this number: [024 000 0000 (example)]. In any emergency the number in Ghana is 112. It is on the card on your door.

When you go out, tell us roughly when you will be back, just so we do not worry. If you will be very late, send a message.

Is there anything you would like to ask, or anything we should know to make your stay easy?"

Then stop and listen. The last question often brings out an allergy, a health need, a fear of dogs or a late flight.

The house-rules card (course method)

Keep it to one side of a page. Write it in English and add a welcome line in your local language. Put one on the desk and one by the door.

The guest register

L.I. 2239 says the operator must keep a register on the premises. Form D lists the lodger's register as a mandatory document that inspectors check. The register records, for each guest:

Each guest also completes a registration card, which the operator submits to GTA. Ask GTA how and how often to submit the cards.

Model script: explaining the register. "Before you settle in, may I fill our guest register with you? The Tourism Authority asks every licensed home to keep one, for your safety and ours. I need your name, your ID type and number, and a few travel details. I only write the number down; I will not copy or photograph your card. The book stays locked in my room, and only my husband and I see it."

If the guest asks "Why do you need my passport number?": "It is the law for licensed accommodation in Ghana, and it helps the police or the embassy if anything ever goes wrong. I write the number only, and nobody else sees the book."

Keep the register safe (course method): in a locked drawer or box; never on the sitting-room table; never photograph pages and send them on WhatsApp. The Data Protection Commission says all data controllers must register with it and follow its principles, including data security safeguards. Whether a single family home stay must register was not verified; Level 2 covers data protection in more detail.

Privacy: knock and wait

The guest has the room to themselves. Course rules:

1. Never enter the guest room uninvited, even to clean, even when the guest is out, unless you agreed it that morning.
2. Knock, say your name, and wait for an answer.
3. If there is no answer and you agreed to clean, knock again, wait, then open the door a little and say "Housekeeping, it is Esi" before you enter.
4. Leave the door open while you clean.
5. Never open the guest's bags, read their papers or move their money.
6. Children never go into the guest room.

Model script: at the door. [knock, knock] "Good morning, it is Esi. [wait] Sorry to disturb you. Is now a good time to clean your room, or would you prefer after lunch?"

The first evening

• Ask, once, if everything is fine with the room.
• Agree tomorrow's breakfast time.
• Tell them about tomorrow: market day, a church service, a funeral nearby, a festival, anything that brings noise or road closures.
• Leave them alone if they want rest. A good host is near, but not always present.

What can go wrong

Common mistakes and fixes

Observer sheet: welcome (course method), 1 point each:

Check yourself

1. Give five things the guest register must record under L.I. 2239.
2. What must you never do with a guest's Ghana Card, and why?
3. A guest arrives at midnight. What do you do at the gate, and what do you leave until morning?

Competency standard

Range. Breakfast for one to four guests; one dinner by arrangement; a home kitchen with gas or charcoal. Evidence. Observed breakfast cooked and served; 7-day menu; temperature log; menu card; costing.

Breakfast is compulsory

• The Third Schedule says basic breakfast is provided in a home stay.
• The home stay application form says "Breakfast is compulsory" and asks what type: Ghanaian, international or as required.
• Meals other than breakfast are by arrangement. That means lunch and dinner are agreed with the guest and usually paid for separately.

For cooking skills (knife work, frying, baking, stews), use Catering, Pastry and Street Food. This unit is about what a host serves, when, and how safely.

Ask first: diets and allergies

Ask at booking and again at the welcome. Write the answers in the register notes or the kitchen book.

Model script: asking about food without embarrassing the guest. "So that breakfast is right for you, may I ask a few quick questions? Is there any food you are allergic to, even a little, like groundnuts, eggs, milk, fish or wheat? Is there anything you do not eat, for religion, health or just taste? Do you prefer a Ghanaian breakfast, like porridge and bread, or something like eggs and toast, or a mix? And do you take tea, coffee or Milo?"

Then repeat it back: "So: no groundnuts at all, you like eggs and toast, and tea with milk. I will make sure of that."

More diets and a full allergy system are in Level 2.

Model script: a food you will not serve. "I'm sorry, we do not serve bushmeat to our guests. I can cook you a very good light soup with chicken or fish instead, the way my mother makes it."

A 7-day breakfast menu (example)

Offer the Ghanaian and the international choice each day, or a mix. Always serve safe drinking water, a hot drink and fruit.

Hot drinks every day: tea, coffee or Milo, with milk and sugar on the side.

Tips (course method):

• A home stay breakfast is basic but generous. Two good things done well beat six rushed ones.
• Use local fruit in season: pawpaw, pineapple, orange, watermelon, banana, mango.
• Warm food comes to the table hot; fruit comes cut just before serving, and covered.

The Five Keys to Safer Food at home

The World Health Organization's Five Keys to Safer Food are: keep clean; separate raw and cooked; cook thoroughly; keep food at safe temperatures; use safe water and raw materials. Here they are with the numbers a host needs:

The ASEAN Homestay Standard adds three points every host can use: serve only safe drinking water, use no chipped plates or cups, and keep served food covered.

Safe drinking water (course method)

1. Serve water from a sealed bottle or sachet, opened in front of the guest, or water you have boiled and cooled in a clean covered container.
2. Never serve tap or well water to drink unless it has been treated.
3. Ice only from safe water.
4. Wash the guest's glass and flask every day with soap and safe water.
5. Tell the guest clearly which water is for drinking (it is in the house-rules talk).

Breakfast: step by step (course method)

The night before

1. Check tomorrow's breakfast time and the guest's diet notes.
2. Check that you have gas or charcoal, eggs, bread, milk, fruit, drinks and water.
3. Soak or prepare anything that needs it (for example, mix the koko or Tom Brown).

The morning

1. Wash hands with soap and water. Tie back hair. Put on a clean apron.
2. Wipe the counter and table with clean water and soap, then a clean cloth.
3. Check the fridge or cool-box thermometer and write the reading in the log.
4. Wash fruit with safe water. Cut it on a clean board kept for fruit, not the raw-meat board.
5. Cook hot items: porridge to a good boil while stirring; eggs until the white and yolk are firm (course method for guests).
6. Lay the table: clean cloth or mat, unchipped plate, cup and saucer, cutlery, napkin, salt and pepper, sugar and milk, a jug or sealed bottle of water and a glass.
7. Serve hot food hot, at once. Cover fruit and bread until the guest sits.
8. Stay nearby but not over the guest. Refill drinks.
9. Clear the table when the guest has finished. Leftover cooked food the guest touched is thrown away. Cool and refrigerate untouched cooked food within 2 hours.
10. Wash up with hot soapy water; rinse with safe water; dry on a rack.

Model script: breakfast. "Good morning, [Anna]! Did you sleep well? [listen] Please sit. Today we have Tom Brown with milk, bread and a boiled egg, or I can do you an omelette with toast. And there is fresh pineapple. Tea or coffee? [serve] Here is your water, from a sealed bottle. [later] Can I bring you anything else? What are your plans for today? Will you be back for dinner, or shall I not cook for you tonight?"

That last question is important: it tells you whether to cook dinner, what time to expect the guest, and when to clean the room.

Keeping food cold: fridge, cool box and the temperature log

Cold food should be kept below 5°C. A cheap fridge thermometer tells you if your fridge is working, especially after a power cut.

Temperature log (course method). Check twice a day, morning and evening. Write the time, the reading and what you did.

During a power cut: keep the fridge door closed. If the power is off for many hours, move milk, eggs, meat and cooked food to a cool box with ice. If the thermometer has been above 5°C for a long time and you do not know how long, throw away cooked food, milk and meat. "When in doubt, throw it out" (course method).

Lunch and dinner by arrangement

Other meals are by arrangement. Make a menu card with 4 to 6 dishes you cook very well, and a price for each. Ask the guest at breakfast. Buy fresh food the same day.

All prices are examples. Your prices come from your own costing (exercise below).

Do you need a Food Hygiene Permit?

• The Food and Drugs Authority (FDA) licenses food service establishments: any place where food is prepared, packaged, served, stored, distributed or sold to the consumer, including hotels, restaurants, cafés, snack bars and others; the list is "not limited to" these.
• To apply you need, among other things: the FDA application form, a business registration certificate, a floor plan, the fee, and a health or food handler's test certificate (for tuberculosis, hepatitis A, typhoid and other communicable diseases) for each worker who prepares or serves food.
• The Food Hygiene Permit lasts one year; renew three months before it ends with proof of food-handler training; it must be displayed.
• FDA said food service places without a valid permit would be closed from 1 February 2026. In February 2026, Graphic reported 16 closures in Greater Accra, including a beach resort.
• Local assemblies issue food-handler health certificates, reported to be yearly.

What can go wrong

Five Keys checklist for the trainer (course method):

Exercise: what does breakfast cost, and what should dinner cost?

Check yourself

1. What does L.I. 2239 say about breakfast and other meals in a home stay?
2. Give the Five Keys to Safer Food.
3. What are the safe temperatures for cold food and for hot food waiting to be served, and the longest time cooked food may sit at room temperature?

Competency standard

Range. One or two guest rooms; stays of one night to two weeks. Evidence. 3-day live-in simulation sign-off sheet; linen log; observed turnaround; observed goodbye; oral questions.

What the law asks every day

• The premises and bedrooms are cleaned daily.
• Bed linen is changed for each new guest and at least every other day for a guest who is staying.
• More frequent linen changes, and meals other than breakfast, are by arrangement.

The full professional cleaning sequence for a guest room (top to bottom, dry to wet, the bed, the bathroom) is in Hospitality Services Level 1, Unit 3. Washing, drying and ironing linen is in Laundry and Cleaning Services. This unit fits those skills into a family day.

The host's daily timetable (course method)

Change the times to suit your home and your guest. Agree with the family who does each job (the household agreement, Unit 1).

Cleaning the guest room each day (course method)

1. Ask first. At breakfast: "May I clean your room this morning, or would you prefer after lunch?"
2. Knock and wait (Unit 3). Leave the door open while you work.
3. Air the room. Open the window or blinds.
4. Bin and bottles. Empty the bin; take away empty bottles. Never throw away a paper you are not sure about: leave it on the desk.
5. The bed. If linen is due, change it. If not, straighten the sheets, shake the pillows and tidy the net.
6. Dust the bedside table, desk, chair, mirror and window sill with a damp cloth.
7. Sweep and mop the floor; shake the rug outside.
8. Water and glass. Take the used glass to the kitchen; bring a clean glass and fresh sealed or boiled water.
9. Bathroom. Clean the toilet, sink and shower with the Unit 2 checklist; refill tissue and soap; hang a fresh towel if due.
10. Do not touch the guest's bags, clothes, money, papers or laptop. Fold nothing. Move nothing except to clean under it, then put it back exactly.
11. Final look from the door: bed, floor, bin, water, torch, lock.
12. Lock the room if the guest is out, and tell them it was cleaned.

Model script: asking to clean. "Good morning! May I clean your room now, or would you prefer after lunch? And today is a fresh-sheets day, so I will change your bed as well, if that is fine."

Model script: the guest says "No need to clean today". "Of course. I will just leave fresh water and empty the bin at the door, if that is all right. Tomorrow I will ask again."

The linen rule and the linen log

The rule: fresh linen for each new guest; then at least every other day. Towels: change every other day too, or when the guest asks (course method).

Keep guest linen separate from family linen. Mark it (a small stitched letter or colour on the corner) so it never ends up on a family bed.

Linen log (course method). Write every change. An inspector, or an unhappy guest, may ask.

Simple laundry steps for guest linen (course method). Full methods are in Laundry and Cleaning Services.

1. Strip the bed carefully; check for anything left in the sheets (earrings, phones).
2. Wash guest linen separately from family clothes, in hot soapy water if you can.
3. Rinse well with clean water.
4. Dry in full sun, off the ground, away from dust and animals.
5. Iron (ironing also helps kill germs and makes the bed look crisp).
6. Store folded, as complete sets, in a clean closed cupboard or a clean covered box.
7. Never put a damp or smelly sheet on a guest bed.

Guest laundry (washing the guest's own clothes) is a service you may offer by arrangement, with a price per bag or per piece. Agree it before you wash; never wash underwear unless asked; return clothes folded, counted and dry.

The weekly deep clean (course method)

Once a week, and between long stays, do the jobs a daily clean does not reach.

Caring without crowding

A good host is near, but not always present. Guests in a home stay want to share family life, but they also want rest and privacy.

• Each morning: "Did you sleep well? What are your plans?"
• Each evening: "How was your day? Do you need anything for tomorrow?"
• In between: be easy to find, but do not follow the guest around, sit in their doorway or ask personal questions.
• Offer, do not push: "We are going to church at 9 if you would like to come," or "My daughter is cooking palm nut soup this afternoon; you are welcome to watch."
• Notice quietly: a guest who stops eating, does not come out of the room all day, or looks worried. Ask gently once: "Are you well? Can I help with anything?"

Check-out and goodbye

The day before: confirm the check-out time and how the guest is travelling. Offer to call a trusted taxi. Prepare the bill if any extras (meals, laundry) are unpaid.

Check-out steps (course method):

1. Serve breakfast as usual (or a breakfast box if they leave early).
2. Ask the guest to check the room for their things; offer to help.
3. Settle any extras. Give a written receipt for every payment.
4. Collect the room and gate keys.
5. Write the departure time in the register.
6. Say goodbye and ask for a review.
7. Walk them to the gate or the car.

Model script: saying goodbye and asking for a review. Say it at the gate, unhurried. Change the words in brackets.

"[Anna], it has been a real pleasure having you with us. The children will miss you, especially at breakfast!

Before you go: have you got everything? Passport, phone, charger? [wait] Good.

Was there anything at all we could have done better? Please be honest; it helps us. [listen; thank them; write it down later]

If you were happy with your stay, it would help our small home very much if you could write a few words about us. [Here is our WhatsApp number / You can find us on Google as 'Esi's Family Homestay'.] Just say what was true for you, good or not so good.

Safe journey. Send us a message when you arrive, so we know you are safe. And you are always welcome back. Nante yie!"

The rules for reviews (course method): ask every guest, the same way; ask for an honest review; never offer money, a discount or a gift for a good review; never write reviews for yourself or ask family to; thank everyone who reviews, even when it is critical. Level 2 teaches online listings and how to reply to reviews.

Turning the room around for the next guest (course method)

Your trainer will set a target time for your room. Speed comes with practice; never skip a step to be quick.

1. Open windows; strip the bed and the net if needed; take out all used towels.
2. Check under the bed, in the wardrobe, drawers and bathroom for anything left (lost property, below).
3. Empty the bin; take all rubbish out.
4. Clean the room top to bottom, then the bathroom (Unit 2 checklists).
5. Make the bed with a complete fresh set (rule: fresh linen for each new guest).
6. Hang fresh towels; refill water, tissue and soap; charge the torch.
7. Check the net, lights, fan, lock and both keys.
8. Put the house-rules card and emergency card back in place.
9. Walk in as the guest (Unit 2).
10. Write the turnaround in the linen log and mark the room "ready".

Lost property (course method)

1. Put found items in a bag with a label: date, room, what it is, where you found it, who found it.
2. Write it in the logbook.
3. Message the guest the same day: "We found your [charger]. How would you like us to send it?"
4. Keep items safely for at least three months (course rule) unless the guest asks you to give them away.
5. Never keep, use or give away a guest's item without asking. Money, jewellery and documents go in your locked drawer at once.

What can go wrong

Exercise: how many linen sets do you need?

Check yourself

1. What does L.I. 2239 say about daily cleaning and linen changes?
2. Name six steps in turning a room around for a new guest.
3. Name three rules for asking guests for reviews.

Competency standard

Range. The trainee's home or a practice house; day and night; a guest who is a stranger to the area. Evidence. Fire-and-escape drill record; emergency card; LPG check record; 112 role-play; oral questions.

What the rules ask for

• Form D (the GTA inspection sheet) lists, under safety and security: a first aid kit or box, burglar proofing at least on the ground floor, and security lighting; and under the room: a secure lock on the guest-room door.
• To register premises, L.I. 2239 lists a Fire Safety Certificate among the documents.
• Before licensing, GTA must be satisfied about health and safety and that you have insurance covering fire and public liability.

Fire: the Fire Service and the certificate

• The Fire Precaution (Premises) Regulations, L.I. 1724, allow the Ghana National Fire Service (GNFS) to close businesses that have no fire certificate. Premises are checked before a certificate is issued. The basic equipment named includes fire alarms, smoke detectors, water sprinklers and extinguishers. A GNFS official also urged homes to get certificates, and said insurers may not cover premises without one.
• GNFS runs an online fire certificate platform called AFCAS. Fees reported for it are GH¢250 for residential, GH¢500 for non-residential and GH¢1,000 for commercial premises, plus processing. Which class a home stay falls in was not verified.
• Reports say GNFS tells hotels and guest houses they need assembly points, fire defence systems, emergency exit doors, fire notices and staff evacuation training, and that GNFS closed eight hotels in Sekondi-Takoradi for not complying.

Fire safety at home: the host's rules

International host guidance from Airbnb gives these fire-safety points. Every one of them fits a Ghanaian home:

1. Have working smoke alarms, and test them with the test button.
2. Keep a fire extinguisher where you can reach it, and know how to use it.
3. Have a fire escape plan and brief your guests on it.
4. Never run a generator, grill, or gas or charcoal device inside a home or any enclosed space.
5. Stay in the kitchen while frying.
6. Keep a lid near the pan to smother a pan fire.
7. If a door feels warm, use another way out.
8. Stay low under smoke.
9. Cool a minor burn under running water for at least 10 minutes.
10. Take a first aid and CPR course, and call emergency services when needed.

More home rules (course method):

• No candles, mosquito coils or open flames in the guest room. Give a torch and a net instead.
• No overloaded extension boards; no wires under rugs; any electrical fault fixed by a qualified electrician.
• Never leave cooking unattended.
• Keep matches and lighters away from children.
• Smoking only outside (house rules, Unit 3).

LPG gas: safe handling

• The National Petroleum Authority (NPA) says: keep filled cylinders upright and stable when transporting them; put safety first with LPG at home; do not use a mobile phone while cooking with gas.
• NPA has urged the public to replace worn hoses and rubber seals regularly.
• Reports of NPA campaigns also say: keep cylinders outside the kitchen, away from naked flames and flammable liquids; check washers and hoses; and take damaged parts to an LPG dealer rather than repairing them at home.

Weekly LPG check (course method), built on those points:

If you smell gas (course method):

1. No flames, no switches. Do not light anything. Do not switch lights or fans on or off. Do not use a phone near the smell.
2. Close the cylinder valve if you can reach it safely.
3. Open doors and windows wide.
4. Get everyone out, including the guest, to the assembly point.
5. From outside and well away, call 112 and your LPG dealer.
6. Do not go back in until the smell has gone and the leak is fixed by the dealer.

Model script: waking a guest for a gas leak. [knock firmly] "[Anna], it's Esi. Please wake up. We smell gas, so we are all going outside to the front gate now. Don't switch on the light, just bring your phone and shoes and follow me. Quickly, please."

The fire and escape plan (course method)

1. Draw your house on one page: every room, door, window and the gate.
2. Mark two ways out of the guest room and the house. Burglar proofing must not trap people: keep the key to any locked burglar-proof door in the same place every night, near the door, and show the guest.
3. Choose an assembly point outside: for example, the front gate or under the mango tree across the road.
4. Put the extinguisher, fire blanket or pot lid in the kitchen, and the smoke alarm in the corridor near the bedrooms.
5. Show the guest the way out and the assembly point at the welcome (Unit 3).
6. Practise with the family every three months (course rule), once at night with the lights off.
7. Count heads at the assembly point. Know how many people, including guests, are in the house tonight.

The emergency card

South Africa's grading rules ask for emergency numbers and evacuation steps displayed in every bedroom. Make an emergency card for the back of the guest's door.

Calling 112

Give the call-taker what they need, in this order (course method):

1. Who you are: "My name is Esi Mensah."
2. Where you are: the address, the landmark and the digital address. Say it slowly.
3. What happened: "A guest has fallen in the bathroom and is not answering."
4. How many are hurt, and how badly.
5. What you are doing: "My husband is with her; she is breathing."
6. Your phone number. Stay on the line until they tell you to hang up.

Model script: a 112 call at night. "Hello, my name is Esi Mensah. I am calling from Akwidaa, the house behind the blue Methodist church, digital address WW-000-0000 (example). Our guest, a woman of about 30, has fallen in the bathroom. She hit her head and she is breathing but not answering. Only one person is hurt. My husband is with her and we have not moved her. My number is 024 000 0000 (example)."

After the call, send someone to the road with a torch to show the ambulance the way.

First aid kit

Form D asks for a first aid kit or box. Learn to use it on the First Aid Community Helper course. A home kit (course method) holds: disposable gloves, plasters of several sizes, sterile gauze pads, a crepe bandage, a triangular bandage, adhesive tape, small scissors, a clean towel, a digital thermometer, a torch, and a card with 112 and the clinic number. Check it every week; replace what is used or out of date. Do not give guests medicines; a guest takes their own medicines.

Security

• Locks: a secure lock on the guest-room door and two working keys; the gate locked at night, with a gate key or "prompt attention" for the guest so they always have free entrance and exit.
• Burglar proofing at least on ground-floor windows, and security lighting outside.
• Valuables (course method): advise guests to keep passports and money locked in their room or with them; offer to keep valuables in your locked drawer only if you write a receipt listing what you took; never hold a guest's passport against payment.
• Strangers: know who is in your compound. Family visitors are told there is a guest.
• Dogs: keep dogs tied or in their area when guests arrive; tell guests about dogs before booking.

Water safety near the sea or river

If your homestay is near the sea, a lagoon or a river, tell every guest on the first day where it is safe to swim, and where and when it is not.

• A rip current pulls away from the shore, not under the water. Do not fight it: float or tread water, swim parallel to the shore until free, then angle in; wave and call for help.
• Do not go in after someone. Alert help, throw something that floats, and call emergency services; in Ghana, call 112.
• Course rules for hosts: no swimming at night, alone, or after drinking alcohol; swim only where local people swim and where there is help nearby. Beach, boat and canoe safety is taught in full in Tour Guiding and Community Homestay Level 1, Unit 4.

Model script: "the sea here is not safe tonight". "I know the sea looks lovely in the moonlight. But please don't swim tonight. Our beach has strong currents that pull people out, and at night nobody can see you or help you. Tomorrow morning, I'll show you the safe part of the beach where the fishermen's children swim, and my nephew can go with you."

Safeguarding: guests and children

What the law says. In Ghana's Human Trafficking Act, a child is a person below 18. L.I. 2239 gives home stays their own safeguarding rules: each guest has their own room and does not share a bed with another guest; an individual host does not take a guest of the opposite sex.

Course rules for every homestay household:

1. No child guest without a parent or guardian, unless you have the parent's or guardian's written consent and know who is responsible for the child. If in doubt, say no.
2. No guest is ever alone with a family child, in a room, on a walk or in a car. Children do not go into guest rooms.
3. Never enter a guest's room uninvited. Knock and wait (Unit 3).
4. Guests do not take children out, give them money, or photograph them without the parent's permission.
5. Visitors do not go into guest bedrooms or stay the night (house rules, Unit 3).
6. If you suspect a child is being harmed or exploited, whether by a guest, a visitor or anyone else, call 112 (police) at once. Do not confront the person alone.

Power cuts

• Torch charged in every guest room; a spare in the kitchen (Unit 2).
• Generator outside only (above).
• Fridge door shut; cool box ready (Unit 4).
• Tell the guest honestly when you expect the power back, if you know; never promise.
• Phones: offer a power bank or charging when the generator or solar is on.

Insurance

• Act 817 makes insurance covering fire and public liability a condition GTA must be satisfied about before licensing, and L.I. 2239 lists an insurance policy covering operations among the licence conditions.
• A 2016 Graphic report said the Insurance Act made fire insurance for commercial property compulsory for business premises, with a red certificate for completed buildings and a blue one for buildings under construction. Whether a family home used as a home stay counts as commercial was not verified.
• Buy insurance only from an insurer licensed by the National Insurance Commission (NIC). Tell the insurer you host paying guests; a home policy may not cover guests otherwise.

What can go wrong

Check yourself

1. Where must a generator be when it runs, and why?
2. Give the six steps when you smell gas.
3. A guest asks if her 15-year-old nephew can stay in your homestay alone for a week. What do you say?

Competency standard

Range. The trainee's own home and area; one price card; one WhatsApp enquiry. Evidence. One-page "my homestay" plan; price card and costing; WhatsApp description and reply; access audit; oral questions.

What makes a good homestay location

The ASEAN Homestay Standard counts location as one of its nine areas, alongside the host, accommodation, activities, management, hygiene, safety, marketing and sustainability. For a Ghanaian home, ask (course method):

Remember that L.I. 2239 describes a home stay as a house hosting paying guests on a cultural or academic study programme. A home near a university, a research site, a language school or a community project fits that picture very well.

The licence routes to ask about

1. The L.I. 2239 route: apply on Form B for a home stay (Unit 1). For a licence, L.I. 2239 lists: a business entity registered in Ghana, registration by GTA, a manager registered and licensed by GTA, an insurance policy covering operations, and no serious or fraud conviction; the application goes with the business registration certificate, a TIN certificate, the manager's certificate and the fee. To register premises it lists, among others: proof of ownership or tenancy, a building permit, site plan, an Environmental Health report, a Police Clearance Certificate on security and a Fire Safety Certificate.
2. The short-stay route: GTA has a provisional licensing process for short-term rental operators that simplifies the L.I. 2239 steps; Airbnb tells hosts in Ghana to register and to check their tax duties with GRA and arrange their own insurance. A November 2025 guide says that on GTA's online "Single Window" portal you choose "Home Stay/Lodge" for a private room in your home; documents are a Ghana Card (or business registration documents for a company), a TIN and a Ghana Post digital address; the result is a six-month provisional licence, with fire safety, structural and public health reports to follow. GTA contacts given by Airbnb: info@gta.gov.gh or gtaqad@ghana.travel, +233 (0) 302 985069.
3. The local assembly: the Sekondi-Takoradi Metropolitan Assembly has issued operating certificates for hotels, motels and guest houses, so expect your own assembly to have a permit or business operating certificate too. Ask at the assembly office.

The name rule. Do not use the words "tourist", "visitor" or "traveler" in your business name without GTA's permission. "Esi's Family Homestay" is fine; "Esi's Tourist Lodge" needs permission.

Pricing basics

Two rules about price:

• The daily charge for a home stay depends on the standard of your facilities and services and is approved by GTA. Work out your price, then show it to GTA.
• Breakfast is included in the room price, because it is compulsory. Lunch, dinner, laundry and extra linen changes are priced separately, by arrangement.

What others charge. No official survey of homestay prices in Ghana was found. Booking-site snapshots showed guest houses in Accra and Takoradi at about US$33 to US$41 a night, some as low as US$16 to US$29, and budget rooms at Butre and Busua at about US$24 to US$50 a night. These are snapshots in US dollars, not homestay prices; check what homes near you really charge.

The 1% tourism levy. Act 817 names a one per cent levy payable by a patron (the guest) of a listed tourism business. A GNA explainer says establishments are "only withholding agents": the guest pays it and the business collects it. Whether a category C home stay must collect it in 2026, and on what amount, was not verified: ask GTA.

How to build a price (course method):

1. Variable cost per guest night: everything one guest night uses (laundry, breakfast, water and power, soap and tissue, cleaning, a room fund for wear and replacement).
2. Fixed costs per month: things you pay whether or not a guest comes (internet, phone, a helper, saving for licence and permits).
3. Price per night: what similar homes charge, what your guests can pay, and what covers your costs with something left for the family's time.
4. Margin per night = price − variable cost.
5. Break-even nights a month = fixed costs ÷ margin per night (round up).
6. Occupancy = nights sold ÷ nights available. Two rooms for 30 nights = 60 room-nights available.

Business ideas

Get registered (steps)

1. Ask GTA which route fits your home (above), and what it costs. Keep the household agreement, Form B practice copy, room checklists and emergency plan ready to show.
2. Register a business name at the Office of the Registrar of Companies if you will trade under a name: GH¢130, renewed for GH¢70 a year. Check the name rule above.
3. TIN: for an individual, the Ghana Card PIN has been the Taxpayer Identification Number since 1 April 2021.
4. Fire Service: ask about a fire certificate (Unit 6).
5. FDA: ask whether you need a Food Hygiene Permit (Unit 4).
6. Local assembly: ask about the operating permit (above).
7. Insurance: fire and public liability, from an NIC-licensed insurer (Unit 6).
8. Renew your GTA licence at least one month before it ends.

Market yourself honestly

• The law on adverts: a tourism advertisement or promotion must be certified by GTA and must not mislead consumers. How certification works for a small home was not verified; ask GTA before paid adverts.
• Never claim a licence, a grade or an award you do not have. Never use photos of another house. Show the real room, the real bathroom (shared or not) and the real road.
• WhatsApp Business: a clear photo of your house and the guest room, a short description, the price with breakfast, what is shared, and how to book.
• Google Business Profile: free to add or claim.
• Word of mouth: your best advert is a happy guest and a clean room. Ask every guest for an honest review (Unit 5).
• Partners: universities, NGOs, churches, licensed tour operators and licensed guides who need a home for their guests.

Model script: WhatsApp business description. "Akwaaba! Esi's Family Homestay, Akwidaa (Western Region). Stay with our family in a quiet house 10 minutes' walk from the beach. 2 clean guest rooms with mosquito nets, fans and desks; shared family bathroom, cleaned twice a day. Ghanaian or international breakfast every morning. Lunch, dinner and cooking lessons by arrangement. Ideal for students, volunteers and visitors who want to live the culture. [GTA licence number when licensed.] Message us to book."

Model script: answering an enquiry by WhatsApp. Guest: "Hi, do you have a room for 2 people from 12 to 15 March? How much?" Host: "Hello, and thank you for your message! Yes, we have two guest rooms free from 12 to 15 March (3 nights). Each guest has their own room with a single bed, net, fan and desk. The bathroom is shared with our family and cleaned twice a day. The price is GH¢250 per person per night (example), including breakfast. Lunch and dinner are available by arrangement. May I ask: what brings you to Akwidaa, what time will you arrive, and do you have any food allergies? I will then send you directions and our house rules."

Accessibility: hosting guests with disabilities

The law and good practice. Ghana's Persons with Disability Act 2006 (Act 715) protects the rights of persons with disabilities, and reports say access to public places is still poor many years later. UN Tourism advice says staff should be trained to serve persons with disabilities courteously and give complete information on accessible services. For deaf guests, guidance for hotels stresses written and visual communication, a visual signal at the door, and including deaf guests in the evacuation plan. No Ghana accessibility rule specific to home stays was found; treat these as good practice.

Ask, do not guess. At booking (course method):

"To make your stay easy, may I ask: do you use a wheelchair, walking stick or other support? Can you manage steps? Do you have hearing or vision needs? Is there anything about the room, the bathroom or meals that would help you?"

Then describe your home honestly: "There are two steps at the gate and one into the house; the bathroom is on the same floor as the room; the shower is a bucket shower with a plastic chair."

Simple adaptations (course method):

Speak to the guest, not their companion. Ask before you help.

Hosts with disabilities. Homestay hosting has many jobs, and a family shares them. A host with a disability can take bookings by phone and WhatsApp, keep the register and accounts, plan menus and cook (with adjusted kitchen heights where needed), welcome guests and give the house-rules talk, teach cooking or language, and tell stories of the town. Family members or a paid helper can do heavy tasks such as carrying water, lifting mattresses and laundry. A deaf host can use written house rules and WhatsApp; a blind host can keep a tidy fixed layout and use a talking phone. The guest gets the same clean room and safe breakfast.

Check yourself

1. Who approves the daily charge of a home stay?
2. Which three words should not appear in your business name without GTA permission?
3. Auntie Esi's variable cost is GH¢107 a night, her price is GH¢250 and her fixed costs are GH¢600 a month. How many nights does she need to break even?

Keep a record of every practice and real guest stay. Inspectors may ask for the register, and you will need these records for Levels 2 and 3.

1. What is a home stay in L.I. 2239, and which category is it?
2. Name five of the 13 minimum requirements for a home stay.
3. What does the law say about an individual host and guests of the opposite sex?
4. Name six items on the GTA Form D guest-room list.
5. Give the order of a good welcome at the gate, from greeting to the first meal.
6. What do you write in the register about a guest's ID, and what must you never do?
7. Give the Five Keys to Safer Food and the safe temperatures for cold and hot food.
8. How often must linen be changed, and why keep three sets per bed?
9. Where must a generator run, and why?
10. Name the six parts of a clear 112 call.
11. A guest arrives with an unbooked friend and asks if the friend can share the bed. What do you say?
12. Auntie Esi's margin is GH¢143 a night and her fixed costs are GH¢600 a month. She sells 10 nights. Does she make a profit, and how much?

Best next reads: L.I. 2239 (GTA copy), especially the Third Schedule, Form B and Form D; the WHO Five Keys to Safer Food; the Hub's Hospitality Services, Catering, Pastry and Street Food, Laundry and Cleaning Services and First Aid Community Helper manuals; the next levels of this course.

What this module does not cover: designing guest experiences and activities, menus for every diet and allergy, bookings, deposits and cancellation rules, online listings and replying to reviews, handling complaints and difficult guests, quality scoring, data protection in detail, and community benefit (Level 2); running several rooms or a village network of host families, inspections, training helpers, partnerships, contracts, registering the business, bookkeeping and a 12-month plan (Level 3). Full housekeeping sequences are in Hospitality Services; cooking in Catering, Pastry and Street Food; laundry in Laundry and Cleaning Services; first aid in First Aid Community Helper.

Every source used in this manual is listed, with links, in the Teacher Copy.