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Training module · National Proficiency I · CTVET formatTrainee Manual

Sign Language, Braille and Assistive Technology

Sign with respect, read with your fingers, guide with care, and make every phone talk. A first course for anyone who wants to include deaf, blind and low-vision people in daily life, learned side by side with deaf and blind teachers.

Sign language, braille and assistive technology A bright community room. On the left, a deaf teacher and a learner face each other and sign, their hands raised in front of their chests. In the middle, a large braille cell with six dots, three of them raised, stands above a table holding a metal slate with a stylus and a sheet of dotted braille paper. On the right, a person with a long white cane walks beside a guide who offers an arm, and a phone shows sound waves for a screen reader next to a small behind-the-ear hearing aid. SIGN · TOUCH · LISTEN · INCLUDE
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Prepared by De-Graft Afful · Version 1.0.0 · October 2026
01

About this module

Deaf people sign, blind people read with their fingers, and many people use devices to hear, see or move. When you learn their ways, you stop being a stranger.

Who it is for. Beginners with no formal certificate: school leavers, parents and family members of deaf or blind children, church and community workers, shop and market staff, and persons with disabilities themselves. National Proficiency I is the first level of Ghana's TVET framework.

Who it is not for. This is not the Hub's Inclusive Training Guide, which is written for trainers and staff who adapt their workshops. This book is for learners and the public who want the skills themselves. The two books work well together.

Why this course

  • Ghana has 470,737 people officially recognised as having some degree of hearing loss. The Ghana National Association of the Deaf (GNAD) says many still cannot get stable, decent jobs.
  • Professional sign language interpreters are scarce, costly and hard to reach, and many public institutions have none. A blind women's leader in Tamale asked government to employ interpreters at hospitals because most hospitals have none.
  • Braille paper, writing frames and braille writers are short in Ghana's schools. In Takoradi, the Ghana Blind Union's Western Regional President said you cannot find even one braille sheet in stationery shops.
  • Worldwide, more than 2.5 billion people need one or more assistive products such as hearing aids, wheelchairs, white canes and glasses, and in some low-income countries as few as 3% have what they need.

CTVET status. CTVET's list of approved competency-based programmes does not name a sign language, braille or assistive technology programme. This module is not a CTVET curriculum. It follows CTVET's format.

A book cannot teach you a sign language. Signs move. They use the face, the body and the space around you. Words on paper can only remind you of a sign you have already seen. Learn every sign from a deaf teacher, check it with the GhSL Dictionary app, and practise with deaf people. Where this book describes a sign in words, treat it as a memory note, not as the final form. Ghanaian signs can differ from the American signs this book describes, and from one region to another.

How the module works

Each unit has learning outcomes, performance criteria, the range and the evidence your assessor needs. You are judged Competent or Not Yet Competent. About 70% of the time is practical, following CTVET's Oil Palm programme split of about 30% school and 70% workplace.

Every unit ends with:

  • a practical task you do in class;
  • homework you do at home or in your community;
  • Check yourself: three quick questions to see if you remember the main points.
02

Unit 1 · Respect, words and the people you will meet

Every person you meet in this course is the expert on their own life. Ask first, listen, then help in the way they want.

Competency standard

Learning outcome Performance criteria — the trainee…
1.1 Name the groups explains the difference between deaf, Deaf, hard of hearing, blind, low vision and deafblind
1.2 Use respectful words uses person-first or identity words the person prefers, and avoids insults
1.3 Know your rights basics names the Persons with Disability Act and two ways it helps
1.4 Offer help correctly asks before helping and accepts "no"

Range. Classroom role plays; one community conversation. Evidence. Oral questions; role-play observation; homework notes.

The people you will meet

Word What it means
deaf (small d) A person who cannot hear, or hears very little. This describes the ears.
Deaf (capital D) A person who belongs to the Deaf community and its culture, and usually signs.
Hard of hearing Some hearing; may use a hearing aid, speech and lip-reading, and may also sign.
Blind Little or no useful sight; reads by touch (braille) or listening.
Low vision Some sight that glasses alone cannot fix; may read large print or use a magnifier.
Deafblind Both hearing and sight are limited. In the UK, a white cane with red bands tells others the user is deafblind.

Many Deaf people see deafness as a difference in human experience, not a disease to fix. Respect that view even if you do not share it.

Words to use, words to drop

  • Say "deaf person", "Deaf community", "blind person", "person with low vision", "wheelchair user". Ask which word the person likes.
  • Never use words that mean "dumb" or "useless", in English or in any Ghanaian language. Deaf people are not dumb; they speak with their hands.
  • Do not say "confined to a wheelchair". The wheelchair gives freedom.
  • Talk to the person, not to the person with them.

Your rights basics

  • Ghana's Persons with Disability Act, 2006 (Act 715) covers rights, access and work for persons with disabilities.
  • The Act offers tax incentives to employers of persons with disabilities; GNAD says these have not been used and asks for a revised law.
  • Each Assembly sets aside part of its Common Fund for persons with disabilities; the share rose from 3% to 5% from 2026.

How to offer help: the four steps

  1. Greet the person and say who you are. For a blind person, say your name: they may not know your voice.
  2. Ask: "Would you like some help?" For a deaf person, catch their eye first (Unit 2).
  3. Listen to the answer. If the answer is no, smile and leave it.
  4. Do it their way: ask "How should I help?" and follow the instructions.

Common mistakes and fixes

Mistake Fix
Grabbing a blind person's arm or cane Offer your arm and wait for them to take it (Unit 5)
Shouting at a deaf person Do not shout. Face them, use gestures, write, or find someone who signs
Speaking to the helper or interpreter instead of the person Look at and speak to the person
Moving a wheelchair without asking Ask first; it is part of the person's body space

Ask first

  1. In pairs, role-play the four steps with a "deaf customer", a "blind traveller" and a "wheelchair user".
  2. Swap roles. Each time, the person playing the customer says "no thank you" once; practise accepting it.
  3. Write in your logbook the respectful words you will use.

Words at home

List five words people in your community use about deaf or blind people. Mark which are respectful and which hurt. Write a better word for each one that hurts.

Check yourself

  1. What is the difference between "deaf" and "Deaf"?
  2. What are the four steps for offering help?
  3. Which Ghana law covers the rights of persons with disabilities?
03

Unit 2 · Ghanaian Sign Language and Deaf culture

Ghanaian Sign Language is a real language with its own grammar. Learn it the way you would learn any language: from the people who use it every day.

Competency standard

Learning outcome Performance criteria — the trainee…
2.1 Explain GSL states where GSL came from and that it is a full language
2.2 Name the parts of a sign names handshape, palm direction, location, movement and face
2.3 Use Deaf etiquette gets attention, keeps eye contact and joins a signed conversation politely
2.4 Find learning sources installs the GhSL app and names where to find a deaf teacher

Range. Classroom with a deaf teacher; one visit or video call with Deaf people. Evidence. Oral questions; etiquette role play observed by the deaf teacher.

Where Ghanaian Sign Language came from

  • Ghanaian Sign Language (GSL) was introduced in 1957 by Andrew Foster, a deaf African-American missionary. It comes from American Sign Language (ASL).
  • GSL is the national sign language of deaf people in Ghana, and the Ghana National Association of the Deaf supports it.
  • Ghana also has village sign languages that grew up on their own. Adamorobe Sign Language is used in an Akan village in the Akuapem Hills, where many people are born deaf; there, hearing villagers sign too and deafness carries no stigma. It is now endangered, because deaf children go to boarding school where GSL is used.
  • In 2024 a Harmonised Ghanaian Sign Language Dictionary was introduced, so that deaf learners in every region use a common set of signs.
  • In September 2025 a GSL curriculum from Kindergarten to Senior High School was launched by the Ministry of Education through NaCCA and the Special Education Division, with GNAD.
  • GSL is still not legally recognised; GNAD keeps asking for official recognition.

Sign languages are real languages

  • Sign languages are full natural languages with their own grammar and words. They are not universal: each country usually has its own.
  • A sign language is not English on the hands. Its grammar is usually different from the spoken language around it.

The five parts of every sign

Every sign is built from these parts. Change one part and you may change the meaning.

Part What to look at
1. Handshape The shape of the hand: fist, flat hand, one finger pointing, and so on
2. Palm direction Which way the palm faces: out, in, up, down, sideways
3. Location Where the sign is made: face, chin, chest, side, in the air
4. Movement How the hand moves: tap, circle, twist, forward, side to side
5. Face and body Eyebrows, mouth, head and shoulders. These are often part of the grammar

You will use these five parts in Unit 3 to write down each sign your teacher shows you, in your own words.

Deaf culture: what to know

  • Sign language is at the heart of Deaf culture.
  • You belong to the Deaf community by identity and by being accepted, not by how little you hear. Hearing people can join later in life, for example as signing family members.
  • Deaf people may be more direct than hearing people. They often explain in detail why they arrive late or leave early, and not doing so can seem rude.
  • Deaf people often arrive early to get a seat with a good view.

Deaf etiquette: step by step

  1. Get attention with a gentle tap on the shoulder or upper arm, a wave in the person's view, or by switching the lights off and on once.
  2. Face the person. Stand where your face is in good light. Do not stand with a bright window behind you.
  3. Keep eye contact. Looking away while someone signs is like walking away while they talk.
  4. Keep your mouth visible. No hands, food or chewing gum in front of your mouth. Do not shout.
  5. Joining a group: wait for a pause, wave gently, then join.
  6. Walking between two signers: it is fine to pass quickly; do not stop between them.
  7. If you do not understand: say so (or sign "again"). Never pretend.

Never guess in important matters. For health, money, police, court or school matters, a deaf person has a right to a trained interpreter. Your beginner signing is for greetings and daily life, not for these.

Where to learn GSL

Source What it offers
A deaf teacher (ask GNAD) The only proper way to learn signs, facial grammar and culture
GhSL Dictionary phone app Free app with over 2,300 signs
Harmonised GSL Dictionary Used by teachers in deaf schools
Sekondi School for the Deaf at Inchaban Western Region deaf school with a vocational centre
Two-year Diploma in Sign Language Interpretation Reported at the University of Cape Coast and the University of Education, Winneba; check current entry with the universities

Meet GSL

  1. With the deaf teacher, watch a short story signed in GSL. Note three facial expressions you saw.
  2. Practise the etiquette steps: get attention three different ways, join a group, ask for a repeat.
  3. Install the GhSL Dictionary app and look up five words: hello, thank you, family, water, school.
  4. Draw the five-parts table in your logbook.

Deaf in my community

Find out where deaf people meet in your town (a church, a school, an association branch). Write down the place and a day they meet. Do not share anyone's phone number without permission.

Check yourself

  1. Who brought sign language education to Ghana, and in what year?
  2. Name the five parts of a sign.
  3. Give two polite ways to get a deaf person's attention.
04

Unit 3 · Fingerspelling and first everyday signs

Fingerspelling is for names and new words. Signs are for everything else. Your deaf teacher shows; you copy; you write a memory note.

Competency standard

Learning outcome Performance criteria — the trainee…
3.1 Fingerspell fingerspells own name and five short words clearly to the deaf teacher
3.2 Read fingerspelling reads five short words fingerspelled by the teacher
3.3 Use first signs greets, introduces self and uses 20 everyday signs correctly
3.4 Keep a sign log writes a word description of each sign learned, checked by the teacher

Range. Classroom practice with a deaf teacher; one short real conversation. Evidence. Signed introduction assessed by the deaf teacher; sign log.

Deaf teacher only. This unit must be taught by a deaf teacher. The descriptions below are memory notes taken from American Sign Language sources. GSL comes from ASL, but Ghanaian forms may differ. Your deaf teacher's sign is always the right one. Cross out any note in this book that your teacher signs differently, and write the Ghanaian form beside it.

Fingerspelling: how it works

  • Fingerspelling shows each letter of a written word with one handshape. ASL uses a one-handed alphabet, signed with your strong (dominant) hand, usually just below the shoulder, at about shoulder height.
  • Most letters are held still. J and Z move: J is the letter I with a twist of the wrist, and Z is drawn in the air with the index finger.
  • A is a fist with the thumb at the side; S is a fist with the thumb across the front. Some pairs look alike (H and U, K and P, G and Q, A and S), so watch the direction of the palm and the thumb.
  • Whether GSL fingerspelling is exactly the same as ASL's was not verified. Learn the alphabet from your deaf teacher and the GhSL app.

Steps to fingerspell well

  1. Hold your hand still at the side of your chest, just below the shoulder, palm facing the watcher.
  2. Make each letter clearly, one after the other, without bouncing your hand for each letter.
  3. Keep a steady rhythm. Clear and even is better than fast.
  4. Pause briefly at the end of a word, or drop your hand.
  5. Mouth the word quietly (no voice) if your teacher says that is the local habit.
  6. Check that the watcher understood. If not, spell again more slowly.

Common mistakes and fixes

Mistake Fix
Moving the whole arm with each letter Rest your elbow near your side; only the hand changes
Looking at your own hand Look at the watcher's face
Spelling every word Spell only names, places and words that have no sign yet
Going too fast to look clever Slow down; clarity is respect

Reading fingerspelling

  1. Look at the whole shape of the word, not each letter.
  2. Watch the first and last letters closely.
  3. Say the word in your head; if it makes no sense, ask for a repeat.

First everyday signs: memory notes

These are American forms described by an ASL teaching website. Check each one with your deaf teacher.

Meaning Memory note (ASL form)
Hello A wave, side to side; there is no single fixed type of wave
Thank you Flat hand; fingertips start near the mouth; the hand moves out and a little down towards the person you thank
Please Flat hand on the centre of the chest, moving in small circles
Sorry Fist (A hand) on the chest, moving in small circles, with a sorry face
Yes Fist (S hand) nodding up and down at the wrist, like a head saying yes
Help A fist resting on the flat palm of the other hand; the palm lifts the fist up

Your 30-sign starter list (learn from your teacher)

Ask your deaf teacher for these signs. For each one, write a memory note using the five parts from Unit 2.

Greetings and people Daily needs Places and time Safety
good morning water home stop
how are you? food / eat school danger
my name is … toilet hospital fire
deaf money church / mosque help
hearing buy market wait
friend phone today come
family understand / not understand tomorrow finish
teacher again (repeat)

How to write a memory note (example). "Thank you: flat hand, palm in, fingertips at chin; moves out and down towards the person; smile." Five parts: handshape (flat), palm (in), location (chin), movement (out and down), face (smile).

Steps for a practice session (30 minutes a day)

  1. Warm up your hands (shake, open and close fists) for one minute.
  2. Revise yesterday's signs with the app, out loud in your head.
  3. Learn five new signs from your teacher's video or the app.
  4. Practise in a mirror, then record yourself on a phone (only your own face).
  5. Compare with the teacher's version. Fix one part at a time: handshape first, then location, then movement.
  6. Use them with a deaf friend or classmate the same day.

Protect people's privacy. Never film a deaf person without asking. Never post a deaf person's video on social media without their written permission.

Introduce yourself in sign

  1. Fingerspell your name to the deaf teacher three times; the teacher marks it clear or not clear.
  2. Read five short words the teacher fingerspells, for example C-U-P, B-U-S, M-A-N-G-O.
  3. Greet the teacher, introduce yourself ("hello, my name is …, I am hearing, I am learning to sign"), and say thank you.
  4. Show your sign log with 20 memory notes; the teacher ticks or corrects each one.

Five a day

Learn five new signs every day for one week (35 signs). Write a memory note for each one and ask your teacher to check them at the next class.

Check yourself

  1. When should you use fingerspelling instead of a sign?
  2. Which two letters of the one-handed alphabet move?
  3. Who decides the correct Ghanaian form of a sign?
05

Unit 4 · Braille basics: the cell, letters and numbers

Braille is reading with your fingertips. Six dots, in many patterns, make every letter and number.

Competency standard

Learning outcome Performance criteria — the trainee…
4.1 Explain the cell numbers the six dots correctly
4.2 Read letters reads all 26 letters on an enlarged cell model and on a card
4.3 Read and write numbers uses the number sign and writes numbers correctly
4.4 Write with slate and stylus writes own name with a slate and stylus, in the correct direction

Range. Egg-carton cells, braille alphabet card, slate and stylus. Evidence. Reading test; written name in braille checked by a braille reader.

The braille cell

A braille cell is six dots in two columns of three. Count down the left side 1, 2, 3, then down the right side 4, 5, 6.

Left Right
dot 1 dot 4
dot 2 dot 5
dot 3 dot 6

Braille is a system of six dots read by touch with the fingertips, invented by Louis Braille, a visually impaired man.

The alphabet in three lines

Line 1 (a–j) uses only the top four dots (1, 2, 4, 5).

a b c d e f g h i j
1 1-2 1-4 1-4-5 1-5 1-2-4 1-2-4-5 1-2-5 2-4 2-4-5

Line 2 (k–t) is line 1 with dot 3 added.

k l m n o p q r s t
1-3 1-2-3 1-3-4 1-3-4-5 1-3-5 1-2-3-4 1-2-3-4-5 1-2-3-5 2-3-4 2-3-4-5

Line 3 (u–z) is the first five letters with dots 3 and 6 added, except w.

u v x y z w
1-3-6 1-2-3-6 1-3-4-6 1-3-4-5-6 1-3-5-6 2-4-5-6

The dot numbers in these tables are read from the braille characters shown in the source.

w is the odd one out. It does not follow the pattern, so learn it on its own: w = 2-4-5-6.

Numbers and capitals

  • Number sign: dots 3-4-5-6. After the number sign, the letters a to j mean the digits 1 to 0: a = 1, b = 2 … i = 9, j = 0.
  • So 25 is: number sign, then b, then e.
  • Capital sign: dot 6, placed before a letter to make it a capital.
  • Full stop: dots 2-5-6. Comma: dot 2.

Grade 1 and Grade 2

  • Grade 1 braille spells every letter, nearly one braille cell for each print letter. It is for beginners.
  • Grade 2 uses hundreds of short forms (contractions) to save space. Most books for adults use it. You meet a few contractions at Level 2.
  • Ghana's Blind Union promotes Unified English Braille (UEB), for example at the 2026 National Braille Literacy Competition at Akropong.

Make a big cell to learn

Materials: half an egg carton (6 cups), 6 ping-pong balls or bottle tops, a marker.

  1. Turn the carton so it has 2 columns and 3 rows.
  2. Write 1, 2, 3 down the left side and 4, 5, 6 down the right side.
  3. Put a ball in a cup to "raise" a dot. Empty cups are flat.
  4. Your partner calls a letter; you build it; they check with the tables.
  5. Then close your eyes, let your partner build a letter, and read it by touch.

Reading by touch: steps

  1. Wash and dry your hands; braille paper is spoiled by grease and water.
  2. Use the pads of your fingers, not the tips or nails.
  3. Use light pressure. Pressing hard flattens dots and makes reading harder.
  4. Read left to right, moving smoothly along the line. Use both index fingers: one reads, one keeps your place.
  5. At the end of the line, slide back along the same line and drop to the next.

Writing with a slate and stylus

A slate is two hinged halves. You put heavy paper inside, close it, and press a pointed stylus through the windows to push up dots. A slate for normal-size paper has 28 cells on each row.

Because you press from the front and the dots rise on the back, you write from right to left and form each letter in mirror image. You then take the paper out and turn it over to read it.

Steps

  1. Open the slate. Put the braille paper in with the edge against the hinge. Close it firmly so the pins hold the paper.
  2. Hold the stylus with the knob in your palm and your index finger along the side.
  3. Start at the top right cell of the first row.
  4. In each window, the dot positions are mirrored: dots 1, 2, 3 are on the right side of the window; dots 4, 5, 6 are on the left.
  5. Press straight down, firmly but without tearing. Lift and move to the next dot.
  6. Leave one empty window for a space between words.
  7. Finish, open the slate, turn the paper over and read it with your fingers.

Common mistakes and fixes

Mistake Fix
Writing left to right Always start top right and move left
Letters come out backwards when read You forgot the mirror; dots 1-2-3 go on the right in the window
Torn paper Press less; use proper heavy braille paper
Dots too faint Press straight down; check the stylus tip is not blunt

Perkins brailler. A Perkins Brailler is a machine with six dot keys, one for each dot, plus a space bar, a backspace key and a line key. It writes the right way round, so no mirror is needed. You meet it at Level 2.

Braille materials are scarce. In Takoradi, braille sheets cannot be found in stationery shops; some imported sheets are sold at the GBU rehabilitation centre and the Material Resource Centre in Accra. Practise on egg cartons and cheap thick paper; save real braille paper for final work.

Read and write

  1. Build all 26 letters on the egg-carton cell, then read 10 letters by touch with your eyes closed.
  2. Read a short word card in braille: for example "mama", "food", "water".
  3. Write the number 2026 (number sign, then b, j, b, f) with the slate.
  4. Write your first name with a capital sign using the slate and stylus. Ask a braille reader to check it.

Braille labels

Make three braille labels on thick card for things at home (for example "salt", "sugar", "rice"), using a slate or a blunt nail on a soft board. Bring them to class for checking.

Check yourself

  1. Which dots are on the left side of the cell?
  2. How do you write the number 3 in braille?
  3. Why do you write from right to left on a slate?
06

Unit 5 · Guiding blind people and sharing information

A good guide is calm, clear and half a step ahead. A good helper also makes printed information reach people who cannot see it.

Competency standard

Learning outcome Performance criteria — the trainee…
5.1 Guide safely uses the sighted-guide grip and walks through doors, narrow spaces and steps
5.2 Respect the cane explains the main kinds of white cane and does not touch a cane without asking
5.3 Describe clearly describes a room and a meal plate using clock positions and exact words
5.4 Share information makes a large-print notice and reads a document aloud accurately

Range. Training centre with a door and steps; a short outdoor walk. Evidence. Guided walk observed (with a blind assessor if possible); large-print notice.

Sighted guide: step by step

  1. Ask first: "Would you like a guide?".
  2. Offer your arm: touch the back of your hand to the person's hand, so they can find your arm.
  3. The grip: they hold your arm just above the elbow and walk half a step behind you.
  4. Walk at their pace. Keep your arm relaxed by your side.
  5. Narrow spaces: move your guiding arm behind your back; the person steps in behind you, in single file.
  6. Steps and stairs: stop, say "steps up" or "steps down", and pause at the first and last step.
  7. Doors: say which way the door opens and which side the hinges are on.
  8. Seats: place their hand on the back of the chair and say which way it faces. Let them sit themselves.
  9. Leaving: never leave someone standing in open space. Bring them to a wall, a chair or another person, and say you are leaving.

Common mistakes and fixes

Mistake Fix
Pushing the person in front of you You go first; they follow half a step behind
Pulling by the hand or wrist Let them hold your arm above the elbow
Silent at steps and gutters Stop and say "step up" or "step down"
Forgetting roadside gutters and open drains Name every gutter and drain; they are a serious danger in Ghana's towns
Walking off without a word Always say "I am leaving now"

The white cane

Cane What it does
Long cane Finds objects in the path; usually reaches from the floor to the chest bone
Guide cane Shorter, to the waist; finds kerbs and steps
Symbol (ID) cane Light and short; tells others the person cannot see well; not for finding the way
Support cane For balance; also shows the person is visually impaired
  • White Cane Safety Day is 15 October each year.
  • The Ghana Blind Union has asked government to waive tax on imported white canes, saying the tax stops it importing them.
  • Never take or move a person's cane without asking. Tell drivers and okada riders to stop for a cane user.

Describe exactly

  • Say "the chair is one step to your left", not "over there".
  • Clock positions for a plate or table: "rice at 6 o'clock, stew at 2 o'clock, water glass at 1 o'clock above the plate."
  • Say who is in the room when a blind person enters, and say when people leave.
  • Read signs, prices and menus word for word; do not choose for the person.

Large print and reading aloud

Large print:

  • At least 16 point text, plain sans-serif font
  • Strong contrast: black on white or white on black
  • Text left-aligned; no underlining; no text over pictures

Reading a document aloud: steps

  1. Ask the person what they want read: all of it, or only parts.
  2. Read the title and date first, then the headings, so they know the shape of the document.
  3. Read exactly, including numbers and amounts. Do not add your opinion.
  4. Spell names, phone numbers and figures digit by digit when asked.
  5. Keep it private: read in a quiet place; never share what you read.
  6. If they must sign, read the whole paper first and show them where to sign (place their hand or the pen at the line).

Guide and describe

  1. Guide a blindfolded partner through the training centre, including a door, a narrow passage, steps and a chair; then swap. A blind assessor, if available, takes the guide's role first to show you.
  2. Describe a plate of food using clock positions.
  3. Make a large-print notice for the centre's notice board (16 pt or larger).
  4. Read a one-page notice aloud to a partner following the six steps.

Danger walk

Walk a route in your community (for example, home to the market). List every danger for a blind person: open drains, gutters, low signboards, parked motorbikes. Suggest one fix for each.

Check yourself

  1. Where does the blind person hold your arm, and where do they walk?
  2. What do you do with your arm in a narrow space?
  3. What is the smallest text size for large print?
07

Unit 6 · Everyday assistive technology

Assistive technology is any tool that helps someone do what they want to do: a phone that talks, a magnifier, a hearing aid, a cane, a pair of crutches.

Competency standard

Learning outcome Performance criteria — the trainee…
6.1 Name assistive products names products for hearing, seeing and moving
6.2 Set up a talking phone turns TalkBack on and off and uses three gestures
6.3 Set up a magnifier turns on screen magnification and uses a hand magnifier
6.4 Care for a hearing aid cleans, dries and changes the battery of a hearing aid correctly
6.5 Check mobility aids checks a cane and crutches for fit and safety, and refers people for fitting

Range. Android phones; a demonstration hearing aid; a cane and crutches. Evidence. Observation of each setup; care checklist.

What assistive products are

Assistive products include wheelchairs, glasses, artificial limbs, white canes and hearing aids, plus digital tools like speech recognition and captioning. In Ghana, the Ghana Federation of Disability Organisations names high cost, limited supply, low awareness and weak policy as barriers to getting devices.

Need Products
Hearing Hearing aid, phone captions, text messages, flashing doorbell or alarm
Seeing White cane, magnifier, large print, screen reader, braille
Moving Walking stick (cane), crutches, walking frame, wheelchair

A talking phone: TalkBack on Android

TalkBack is the screen reader built into Android phones; it lets a person use the phone without seeing it.

Turn it on

  1. Open Settings → Accessibility → TalkBack.
  2. Turn on Use TalkBack.
  3. Shortcut: hold down both volume buttons for a few seconds to turn TalkBack on or off, once the shortcut is set up.
  4. The first time, a tutorial opens; do it together with the user.

Three gestures to learn first

  1. Touch an item with one finger to hear what it is.
  2. Double-tap with one finger to open or use it.
  3. Swipe right with one finger to move to the next item; drag two fingers up or down to scroll.

Turn it off before you hand the phone back to a sighted person, or they will be confused. Practise turning it off first, so you never get stuck.

A bigger screen: Magnification

  1. Open Settings → Accessibility → Magnification.
  2. Turn on Magnification shortcut and choose a shortcut: the accessibility button, holding both volume keys, or triple-tap the screen.
  3. Use the shortcut, then pinch with two fingers to zoom (up to 8 times) and drag two fingers to move around.
  4. Use the shortcut again to stop.

Hand magnifiers. For people with low vision, an eye clinic's low vision service decides the right magnifier. A 2026 national directory lists low vision assessment and training in Accra, Kumasi and other centres, including the University of Cape Coast; it lists no Western Region service. The GBU Accra Rehabilitation Centre offers assessment and devices such as magnifiers, telescopes and reading stands.

Caring for a hearing aid

Parts. A hearing aid has a microphone, an amplifier and a speaker. Common styles are behind-the-ear (BTE), in-the-ear (ITE) and in-the-canal.

Daily care: step by step. Steps 2–4 and 6 follow the NIDCD advice.

  1. Wash and dry your hands. Work over a table with a soft cloth, so a dropped aid does not break.
  2. Wipe the aid with a dry soft cloth. Brush wax from the openings with the small brush from the maker. Earwax can damage the aid.
  3. Keep it dry and away from heat: never leave it in the sun, in a hot car or in the bathroom.
  4. Take it out before using hair spray or hair products, and before bathing or swimming.
  5. Turn it off when not in use; at night, open the battery door to save the battery.
  6. Store it in its case, away from children and pets. Keep spare batteries away from children too.

Changing the battery

Size Colour on the sticker Typical life
10 Yellow 3–7 days
312 Brown 3–10 days
13 Orange 6–14 days
675 Blue 9–20 days
  1. Check the size the hearing aid needs (it is in the manual or on the old battery).
  2. Pull off the coloured sticker and wait about five minutes so air can wake the battery; this can add days to its life.
  3. Open the battery door, put the battery in with the + (flat side) as marked, and close the door gently.
  4. Replace dead batteries straight away. Take used batteries to a recycling point, not the fire.

Whistling (feedback) often means a poor fit, or wax or fluid blocking the ear: send the person to the audiologist.

Amplifiers are not fitted hearing aids. Cheap "hearing aid" amplifiers are sold online in Ghana for about GH¢220–550. A proper hearing aid is set for the person's own hearing loss by an audiologist, after a hearing test. Never sell or recommend a device as a "cure", and always tell people to see an ear (ENT) or audiology clinic first.

Mobility aids overview

Walking stick (cane)

  • Handle at wrist level with the arm hanging, so the elbow is slightly bent
  • On stairs, hold the rail with one hand and the cane in the other; go up with the stronger leg first, down with the cane first
  • Rubber tip in good condition; loose rugs and cords removed at home

Underarm crutches

  • Top about two finger-widths below the armpit; handgrip at wrist level with the arms hanging
  • Weight goes through the hands, never the armpits: constant armpit pressure can damage nerves and blood vessels
  • Stairs: up with the good leg first; down with the crutches and the hurt leg first
  • Never remove the rubber tips; avoid wet floors

Wheelchairs must be fitted to the user by a trained person. See the Hub's wheelchair course for wheelchair skills and repairs. At this level, you only check and refer.

You are not a clinician. At this level you may show people how to use and care for devices they already have. You do not test hearing, choose glasses or hearing aids, or prescribe mobility aids. Refer people to an audiologist, eye clinic or physiotherapist.

Battery money (all prices are examples)

A user's BTE hearing aid takes size 13 batteries, and each battery lasts 10 days. A pack of 6 costs GH¢30 (example). How many batteries does the user need in a year (365 days)? About how many packs, and what is the cost for one year? What would two hearing aids cost?

Set up and care

  1. On an Android phone: turn TalkBack on, open the phone app using touch and double-tap, swipe through three items, then turn TalkBack off.
  2. Turn on magnification with triple-tap, zoom in on a message, then turn it off.
  3. Clean a demonstration hearing aid, change its battery (wait five minutes after removing the sticker), and fill in a care checklist.
  4. Check a cane and a pair of crutches for height and rubber tips on a partner, and write what you would refer.

Device survey

Ask three people (with permission) who use glasses, hearing aids, canes or phones with large text what problems they have with their devices. Write the problems, not their names.

Check yourself

  1. How do you turn TalkBack on or off quickly?
  2. How long should you wait after removing a hearing aid battery sticker?
  3. Where should the weight go when someone uses underarm crutches?
08

Unit 7 · Your location, business and brand

The skills in this book are rare in Ghana. Used with respect, alongside deaf and blind people, they can become useful work.

Competency standard

Learning outcome Performance criteria — the trainee…
7.1 Find the need names three places in the community that need these skills
7.2 Choose an idea chooses one small business or service idea within the limits of Level 1
7.3 Cost and price works out the cost and price of one service
7.4 Market yourself plans a name, message and marketing steps
7.5 Include everyone names roles for deaf and blind people in the business

Range. The trainee's own plan. Evidence. Costing sheet; one-page plan.

What the market says

  • Public institutions often have no in-house interpreters, mostly because they lack money to pay them; professional interpreters are scarce and costly.
  • One interpreter said in a 2019 study that they charged GH¢200 an hour, negotiable for long jobs. This is an old figure for a trained interpreter; you are not an interpreter at Level 1.
  • In 2021, parents were reported to be paying for interpreters in schools themselves.
  • Braille paper is hard to find in the Western Region.

Location settings that give good returns

  • Near deaf and blind communities: the Sekondi School for the Deaf at Inchaban, churches with deaf ministries, GNAD and GBU branch meeting places
  • Busy service points: hospitals and clinics, banks, MoMo shops, the Assembly offices, lorry stations
  • Schools and churches where parents of deaf or blind children meet
  • A place with good light (for signing), shade and seating, and step-free access

Business ideas and ingenuity (Level 1 limits)

  • Phone accessibility setup: set up TalkBack, magnification, large text and captions for customers, and teach them to use it (small fee per phone)
  • Hearing aid care point: sell genuine batteries, cleaning brushes and drying boxes; teach care; refer to audiologists, never fit or sell aids as a cure
  • Braille and tactile labels: label kitchen tins, medicine boxes (with the pharmacist's help) and doors for blind households
  • Large-print service: retype notices, menus, church hymn sheets and price lists in large print
  • Sign-language circle organiser: book a deaf teacher, find a room and learners, collect fees, and pay the deaf teacher properly; you organise, the deaf teacher teaches
  • Accessible guide service: guide blind visitors at events, markets or hospitals by appointment
  • Reading and form-filling help for blind and low-vision people, kept strictly private

Know your limits. At Level 1 you are not a sign language interpreter, braille transcriber, audiologist or optician. Do not advertise yourself as one. Do not interpret at a hospital, police station, court, bank loan or exam. Book a trained interpreter.

Cost a sign-language circle (all figures are examples)

You organise a 4-week evening GSL circle for 12 hearing learners. The deaf teacher is paid GH¢150 a session (example) for 8 sessions. Room hire is GH¢50 a session (example). Printing and phone credit cost GH¢120 (example) in total. What is the total cost? What is the cost per learner? If you charge GH¢200 per learner, what is left for you as the organiser?

Market yourself

  • A short, honest name and message: "Talking phones and big screens set up here", "Hearing aid batteries and care".
  • A WhatsApp Business profile with your services and prices, and a short video of you setting up a phone (with permission).
  • Put a sign at your stand in large print, and say "we sign a little; deaf customers welcome", only if true.
  • Ask GNAD and GBU branches, churches and clinics to refer people; give them your card in large print.
  • Never use pity in your adverts. Show deaf and blind people as customers and partners, not as objects of charity.

Accessibility: who can do this work

Ghana's Persons with Disability Act, 2006 covers access and work. The Assemblies' disability fund rose to 5% from 2026; ask STMA about training, devices or start-up help.

  • Deaf people are the natural teachers and owners of sign-language classes; hearing partners can handle phone calls and bookings
  • Blind people are the natural braille teachers and checkers; sighted partners can handle print and driving
  • Wheelchair users can do phone setups, bookkeeping, large-print typing and customer service at a seated desk
  • Use a level, well-lit stand, large-print price lists, a talking calculator, and WhatsApp text for deaf customers

Business plan

  1. Choose one service idea from the list and explain why it suits your location.
  2. Cost one session or one job and set a price.
  3. Write a one-page plan with a name, your message and three marketing steps, and one way a deaf or blind person works in the business as a partner.

Ask the experts

Ask one deaf person and one blind person (or a GNAD or GBU branch) which service they would pay for, and what price is fair. Write their answers.

Check yourself

  1. Why must you not interpret at a hospital at Level 1?
  2. In a sign-language circle, who teaches and who organises?
  3. Name two places in Sekondi-Takoradi where these skills are needed.
09

Glossary

Term Meaning
Assistive product A tool that helps a person hear, see, move, remember or communicate
Audiologist A hearing professional who tests hearing and fits hearing aids
Braille cell The six-dot space that makes one braille character
Capital sign Dot 6, placed before a letter to make it a capital
Deaf (capital D) Belonging to the Deaf community and its culture
Fingerspelling Spelling a word letter by letter on the hand
GSL Ghanaian Sign Language
Low vision Sight that glasses alone cannot correct
Magnification A phone setting that zooms the screen
Number sign Dots 3-4-5-6, placed before letters a–j to make digits
Screen reader Software that reads the screen aloud, such as TalkBack
Sighted guide A way of guiding a blind person by the arm
Slate and stylus A hand tool for writing braille, right to left
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Logbook

  • Unit 1: respectful words list; role-play notes
  • Unit 2: five-parts table; etiquette practice notes
  • Unit 3: sign log with memory notes, checked by the deaf teacher
  • Unit 4: braille reading test; braille name; braille labels
  • Unit 5: guided walk record; large-print notice
  • Unit 6: phone setup checklist; hearing aid care checklist; cane and crutch check
  • Unit 7: costing; one-page plan
  • Every homework, dated
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Self-check quiz

  1. What is the difference between "deaf" and "Deaf"?
  2. Where did Ghanaian Sign Language come from?
  3. Name the five parts of a sign.
  4. Why must you learn signs from a deaf teacher and not from a book?
  5. Which letters of the one-handed alphabet move?
  6. Which dots make the letter "a" and the letter "l"?
  7. What is the number sign, and how do you write 10?
  8. On a slate, where do you start writing, and why?
  9. Where does a blind person hold your arm when you guide?
  10. Name three TalkBack gestures.
  11. Name three rules for caring for a hearing aid.
  12. Name two things you must not do at Level 1.
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Further reading and sources

Best next reads: the GhSL Dictionary app; the Harmonised Ghanaian Sign Language Dictionary; RNIB's guide to guiding people with sight loss; Google's TalkBack help pages; the Hub's Inclusive Training Guide (for staff) and wheelchair course.

What this module does not cover: fluent GSL conversation, interpreting, Grade 2 braille contractions, the Perkins brailler in use, computer screen readers, hearing tests, fitting of any device, and wheelchair skills (see Level 2, the Hub's Inclusive Training Guide and the wheelchair course).

Every source used in this manual is listed, with links, in the Teacher Copy.

One application of the Cold-Start Learning Kit, which stays general-purpose and can build a guide on any topic in any field. Written in CTVET format; not a CTVET curriculum.