About this module
A wheelchair is not just a chair with wheels. For its user it is legs, freedom, school, work and dignity. When it breaks, a life stops. A good repairer starts it again.
Who it is for. Beginners with no formal certificate, including school leavers, wheelchair users and other persons with disabilities, family members who care for a wheelchair user, bicycle repairers and community volunteers. National Proficiency I is the first level of Ghana's TVET framework, for routine tasks done under close supervision.
Many of you use a wheelchair, crutches or a frame yourselves. That is a strength. You already know what a badly fitted or badly repaired aid feels like. Every practical in this book has a seated option, and the workbench is set at wheelchair height.
Why this trade
- WHO estimates that about 80 million people, about 1% of the world's population, need a wheelchair, and the number is growing as people live longer.
- WHO's training package says fewer than 5% of people who need a wheelchair have access to a properly fitted one.
- In Ghana, more than 2.1 million people have a disability, about 8% of the population.
- Wheelchairs given away without repair support are often left unused. In the Oti Region, more than 50 donated wheelchairs were left outside for about five years. Many had faulty castors, push rims, footplates and other parts, and users said repairs of about GH¢300 a chair were too costly.
- Donations keep coming. Tullow Ghana and the WalkAbout Foundation planned custom-fitted wheelchairs for about 175 students from the Western Region in 2023. The Jomoro Municipal Assembly gave wheelchairs to 20 persons with disabilities in 2022. Every one of these chairs will need repairs.
- A lack of repair systems makes people abandon wheelchairs and shortens their life.
CTVET status. No CTVET programme for wheelchair or mobility-aid repair was found on CTVET's list of approved competency-based programmes; the nearest listed trade is Welding and Fabrication. This module is not a CTVET curriculum. It follows CTVET's format.
Safety gates: what this module does NOT allow.
- Never change the frame, the seat or the seating position of a wheelchair for a person with complex needs (for example a person who cannot sit upright without extra support, many children with cerebral palsy, or a person who slides, leans or falls to one side) unless a trained wheelchair service professional has assessed the person and tells you exactly what to do. WHO keeps extra postural support for a separate, higher training level.
- Pressure sores are a medical problem. If you see broken skin, a blister or a red or dark mark that does not fade, stop and refer the person to a health worker the same day.
- No welding, brazing or heating of a frame unless you have been trained to weld and a supervisor agrees. Changes to a wheelchair can weaken it and must be done only by someone with the right skills.
- Do not sell, re-issue or give a used wheelchair to a new person "off the street". WHO says each wheelchair must be chosen and fitted for each person.
How the module works
Each unit has learning outcomes, performance criteria, the range (where and on what you work) and the evidence your assessor needs. You are judged Competent or Not Yet Competent. About 70% of the time is practical. Each unit ends with Check yourself (three quick questions) and a homework task.
This book uses ideas from the free WHO Wheelchair Service Training Package. That package is meant for people who provide wheelchairs, including technicians, local craftspeople and wheelchair users themselves, and takes about 35 to 40 hours. WHO lists the Basic level package under a Creative Commons licence that allows non-commercial use only. This book does not copy the WHO text; it teaches in its own words and points you to the WHO package as your best free next read.
Unit 1 · Mobility aids, their users and their parts
Before you pick up a spanner, learn the names. A good repairer can point to every part and say what it does.
Competency standard
| Learning outcome | Performance criteria — the trainee… |
|---|---|
| 1.1 Name the aids | names the main types of wheelchair, crutch, stick, frame and tricycle and says who uses each |
| 1.2 Name the parts | names and points to every main part of a manual wheelchair |
| 1.3 Work respectfully and safely | speaks to the user first, asks before touching the aid or the person, and follows workshop safety rules |
Range. Manual wheelchairs (folding and rigid), commode chairs, elbow and underarm crutches, sticks, walking frames, hand tricycles. Evidence. Labelled parts drawing; oral questions; observation of a client conversation.
The people you serve
Wheelchair users are children, adults and older people, men and women, in towns and villages. Each has different needs. Common reasons for using a wheelchair include cerebral palsy, polio, spinal cord injury, stroke, amputation and frailty in old age.
A wheelchair that fits and works well helps a person move independently, stay healthy, go to school or work, and take part in community life. The UN Convention on the Rights of Persons with Disabilities, Article 20, asks countries to support personal mobility with the greatest possible independence.
Types of wheelchair
| Type | What it is | Good for |
|---|---|---|
| Cross-folding | Two sides fold together like scissors under the seat | Fitting in a bus or taxi; narrow doors. The folding joints can wear and make the chair wobbly. |
| Rigid frame | Frame does not fold; often the backrest folds down and the wheels come off | Strong and long-lasting because it has fewer moving parts |
| Long-wheelbase (three or four wheels) | Front wheel far forward | Rough ground and outdoor use; very stable |
| Short-wheelbase ("hospital" or orthopaedic style) | Small castors close to the rear wheels | Flat floors and indoors; can tip forward downhill or on a bump |
| Commode wheelchair | Has a toilet opening in the seat | Home and toilet use. Commode chairs are among the most common chairs advertised in Accra |
| Electric (power) wheelchair | Motor and battery | Not covered at Level 1: batteries and electronics need extra training |
Bigger and wider wheels roll more easily over rough, sandy or muddy ground.
Other mobility aids
- Walking stick (cane): one point of support.
- Elbow (forearm) crutches: a handle and a cuff just below the elbow.
- Underarm (axillary) crutches: the top sits below the armpit. The user pushes through the hands and wrists and must not lean on the armpits.
- Walking frame ("Zimmer frame"): four legs, lifted and moved forward; some have front wheels. Most have a height adjuster on each leg.
- Hand tricycle: a three-wheeled cycle driven by the arms. WHO notes that a tricycle can help wheelchair users who must travel longer distances. Some Assemblies in Ghana have given tricycles from their disability fund.
The parts of a manual wheelchair
| Part | What it does |
|---|---|
| Frame | The metal skeleton |
| Seat (slung fabric or solid board) and seat rails | Carries the user. Slung seats can stretch and sag |
| Backrest | Supports the back |
| Push handles | For a helper to push |
| Armrests | Support the arms; some lift off for side transfers |
| Rear wheels, hub, axle, spokes, rim, tyre and tube | The big wheels that carry most of the weight |
| Push rims | The rings the user pushes |
| Castor wheels, castor fork and castor barrel (stem housing) | The small front wheels that swivel |
| Brakes (wheel locks) | Hold the chair still, especially when getting in or out |
| Footrest hangers and footplates | Support the legs and feet |
| Calf strap | Stops the feet sliding back |
| Cushion and cover | Comfort, support and pressure relief |
Respect comes first
- Speak to the wheelchair user, not to the person pushing, unless the user is a small child or cannot answer
- Ask before you touch the wheelchair or the person. The chair is part of their personal space.
- Explain what you will do and why
- Respect privacy and dignity whatever a person's age, gender, religion or income
- Never leave a user stranded: if the chair must stay in the workshop, help arrange a safe seat and a way home
Workshop safety
- Keep fingers clear of spokes and brakes when a wheel is turning
- Never stand on the footrests, and do not let users stand on them when getting in or out
- Put the brakes on before anyone gets in or out
- Wear safety glasses when using a wire brush, spraying oil or cutting metal
- Keep the floor clear and dry so wheelchair users and crutch users do not slip
- Store solvents and patch glue away from flames
Know the parts
Seated option: work with the chair on a low bench or tipped back against your knees.
- Your trainer gives you a wheelchair with coloured tags on 15 parts.
- Name each part aloud and say what it does.
- Draw the wheelchair from the side and label 12 parts.
- Fold and unfold a cross-folding chair. Remove and refit the footrests and (if possible) an armrest.
- Sort a pile of aids into: wheelchair types, crutches, sticks, frames, tricycles.
Interview a user
Ask a wheelchair, crutch or frame user (a family member, neighbour or classmate) three questions: What aid do you use? What breaks most often? Where do you get it fixed? Write the answers in your logbook.
Check yourself
- Name two places where a long-wheelbase wheelchair is better than a short-wheelbase one.
- Who do you speak to first: the wheelchair user or the person pushing?
- Name three parts of a wheelchair that touch the ground.
Unit 2 · Tools, workshop and the "safe and ready" check
A repairer is only as good as the tools in the box and the checklist in the head.
Competency standard
| Learning outcome | Performance criteria — the trainee… |
|---|---|
| 2.1 Set up a tool kit | names, sources and uses each basic tool safely |
| 2.2 Set up a workspace | arranges a clean, accessible bench and parts trays |
| 2.3 Do the safe-and-ready check | checks a wheelchair point by point and records the faults |
| 2.4 Teach home care | explains the six home-care jobs to a user |
Range. Two different wheelchairs; one crutch or frame. Evidence. Completed safe-and-ready checklists; tool kit list; observation.
The basic tool kit
| Tool | Used for | Where to buy in Ghana |
|---|---|---|
| Combination spanners, about 8–19 mm | Nuts and bolts | Hardware and auto-parts shops |
| Adjustable spanner | Odd sizes | Hardware shops |
| Allen keys (hex keys), metric and imperial | Most modern wheelchair bolts | Hardware and auto-parts shops |
| Screwdrivers, flat and cross | Covers, footplates | Hardware shops |
| Spoke wrench (spoke key) | Tightening spokes | Bicycle repair shops |
| Tyre levers (plastic) | Taking tyres off. Do not use screwdrivers or knives, which damage the tube | Bicycle repair shops |
| Bicycle pump with a gauge, and valve adapters | Pumping tyres | Bicycle and auto-parts shops |
| Puncture patch kit (glue, patches, sandpaper) | Fixing tubes | Bicycle and vulcaniser shops |
| Pliers and side cutters | Gripping, cutting cable ties | Hardware shops |
| Hammer (soft-faced if possible) and a punch | Tapping out bearings and axles | Hardware shops |
| Metal tape measure (retractable) | Measuring | Hardware shops |
| Vernier calliper (optional) | Measuring bearings | Hardware or tool shops |
| Wire brush, sandpaper, rags, a bowl, light oil, bearing grease | Cleaning and lubricating | Hardware and auto-parts shops |
| Torch and a small mirror | Seeing under the chair | Any shop |
NCHPAD's home tool kit for wheelchair users lists a lubricant, screwdriver, rags, metric and imperial Allen keys, a spoke wrench, an adjustable wrench, a spare tube, a valve adapter and tyre levers.
Prices. In October 2026, Accra sellers on Jiji asked about GH¢110–150 for a bicycle inner tube and about GH¢400 for an electric tyre inflator with a gauge. These are Accra asking prices, not Takoradi prices. Check your own local shops and write the prices in your logbook.
An accessible workspace
- A bench about 70–75 cm high with knee space underneath, so a wheelchair user can roll in and work face-on
- A second bench at standing height for standing workers
- Tools hung on a board at shoulder height when seated, with a painted outline for each tool
- Small trays or tins for nuts, bolts and bearings: one tray per job
- A rubber mat or old carpet to rest a wheelchair on its side without scratching it
- Good light and a clear, dry floor at least wide enough for a wheelchair to turn
(Bench heights here are a teaching suggestion; adjust them to your trainees.)
The "safe and ready" check
WHO's training package says every wheelchair must be checked before a user tries it. Use this check every time a chair comes in and every time it leaves.
| Part | What "good" looks like | How to check |
|---|---|---|
| Whole chair | No sharp edges, no broken parts | Look and feel all over with your hands |
| Straight running | Rolls in a straight line | Push it gently away from you with the castors trailing behind their stems |
| Castors | Spin freely; do not touch the fork; bolts tight; barrel firm but not over-tight; fork swivels freely | Tip the chair back; spin each castor and swivel each fork |
| Rear wheels | Spin freely; axle bolts tight | Tip the chair onto one side; spin the other wheel; repeat |
| Tyres (if air-filled) | Firm: your thumb presses in a little, no more than about 5 mm | Press with your thumb |
| Push rims | Firmly attached | Check by hand |
| Brakes | The chair cannot be pushed when the brakes are on | Put brakes on; try to push |
| Footrests | Firmly attached | Check by hand |
| Folding | Folds and unfolds easily | Fold it |
| Cushion | In its cover the right way round, covers the whole seat, cover not stretched tight | Look and feel |
The six home-care jobs to teach every user
WHO's package lists six things users can do at home to make the chair last longer and prevent injuries:
- Clean the chair with warm water and a little soap; rinse and dry. Wash the cushion separately and dry it in the shade, not in the sun.
- Oil moving parts after cleaning.
- Pump the tyres (if air-filled) so the thumb presses in only about 5 mm, the same on both sides.
- Tighten loose nuts and bolts, but do not over-tighten.
- Tighten loose spokes with a spoke wrench.
- Make regular checks for rust, torn upholstery and a worn cushion.
Motivation's manual for its Multisport wheelchair adds: check tyres are hard daily, fix punctures at once, check spokes and quick-release axles at least once a month, and check the cushion and upholstery at least once a month. NCHPAD suggests a full wipe-down about once a month, more often in hard use.
A simple maintenance schedule
| How often | Job |
|---|---|
| Every day | Tyres firm? Brakes hold? Cushion dry and the right way round? |
| Every week | Wipe the chair; look for loose bolts and hair round the castors |
| Every month | Spokes, quick-release axles, upholstery, cushion, rust |
| Every year | Full service in a workshop, including bearings. Bearing makers suggest a service at least once a year |
| After a fall or a crash | Full safe-and-ready check before use |
Safe and ready
Seated option: tip chairs back against the bench edge; a partner holds the chair steady while you spin wheels.
- Lay out your tool kit on the board. Name each tool to your partner.
- Do the full safe-and-ready check on two wheelchairs. Write every fault on a job card.
- Put the faults in order: danger (brakes, cracked frame, loose axle), soon (soft tyre, loose spoke), comfort (torn cover).
- Teach your partner the six home-care jobs as if they were a user. Your partner asks two questions.
Price list
Visit or phone two hardware or bicycle shops. Write the price of a spoke wrench, a patch kit, a tube and a set of Allen keys.
Check yourself
- How far should your thumb press into a correctly pumped wheelchair tyre?
- Where should you dry a washed cushion, and why?
- Name three "danger" faults that stop a chair being used.
Unit 3 · Tyres, tubes and wheels
A flat tyre is the most common breakdown. Fix it well and the user is moving again in half an hour.
Competency standard
| Learning outcome | Performance criteria — the trainee… |
|---|---|
| 3.1 Inflate and inspect tyres | pumps to the pressure on the sidewall and finds worn or damaged tyres |
| 3.2 Repair a puncture | removes the tyre, patches the tube and refits without pinching |
| 3.3 Check and tighten spokes | finds loose spokes and tightens them a little at a time |
Range. Air-filled (pneumatic) and solid tyres; rear wheels and castors. Evidence. Two punctures repaired; spoke check record; observation.
Air-filled or solid?
- Air-filled (pneumatic) tyres are softer and roll better over rough ground, but can puncture. The right pressure is printed on the side of the tyre.
- Solid tyres cannot puncture, but give a harder ride and must be replaced when worn.
- Soft tyres make the chair harder to push, wear out faster and stop push-on brakes from holding.
When to replace a tyre
Replace a tyre when the tread is worn to half its original thickness, when it has major cuts or tears, or when the side walls bulge.
Fix a puncture: step by step
You need: tyre levers, patch kit (sandpaper, glue, patches), pump, bowl of water, chalk or marker, a spanner if the wheel has axle nuts.
Take the tyre off
- Put the brakes off. Remove the wheel (press the button on a quick-release axle, or undo the axle nut).
- Let all the air out.
- Push both edges (beads) of the tyre towards the middle of the rim to loosen them.
- Hook a tyre lever under one bead. Put a second lever about 3–5 cm along. Pull both down to lift the bead over the rim.
- Move one lever along and repeat until one side is free.
- Pull the tube out, starting opposite the valve. Push the valve out last.
Find the hole and the cause
- Pump the tube until it is about twice its normal width. Listen, feel with your cheek, or put it in water and look for bubbles.
- Mark the hole with four small marks around it, not on it, so sanding does not rub them off.
- Find the cause. Run your fingers carefully round the inside of the tyre and look at the outside for thorns, glass or wire. Check that the rim strip covers every spoke hole and that no spoke end sticks out.
Patch it
- Lightly roughen the area round the hole with sandpaper. Do not sand deep grooves.
- Wipe clean and let it dry.
- Spread a thin layer of glue a little bigger than the patch.
- Wait until the glue is dry, several minutes. Touch only the outer edge to test.
- Peel the patch, holding it by the edges. Press it over the hole, firmly, especially at the edges, for a minute or more.
- Check that all edges are stuck down.
Put it back
- Put a little air in the tube so it holds its shape. Put the valve through the rim hole, pointing straight at the hub.
- Tuck the tube into the tyre all the way round.
- Push the second bead over the rim with your hands, working from the valve both ways. Use a lever only if you must, and never pinch the tube.
- Pump a little air, then check that the line on the tyre sits evenly above the rim all the way round on both sides. If a bead sticks, use soapy water, never oil or grease.
- Pump to the pressure on the sidewall. Refit the wheel and check the axle is locked.
Common mistakes
| Mistake | Result | Fix |
|---|---|---|
| Not finding the thorn | New puncture in a day | Always check inside the tyre |
| Too much glue, or patch put on wet glue | Patch lifts | Thin coat; wait until dry |
| Deep sanding | Patch fails | Light sanding only |
| Lever pinches the tube | "Snake bite" holes | Use your hands for the last part |
| Valve sits crooked | Valve tears off | Valve must point straight at the hub |
| Different pressure in each tyre | Chair pulls to one side | Same pressure both sides |
A cut tyre. A tyre boot stuck inside the tyre is only a temporary fix; replace the tyre as soon as possible.
Spokes: the simple check
Loose spokes can make a wheel buckle and collapse.
- Squeeze pairs of spokes together all the way round the wheel. You can also pluck them like a guitar string and listen.
- A spoke that "gives" when you pull it gently may be too loose. Tighten its nipple a quarter turn with the spoke wrench, then check again.
- A spoke that feels very rigid may be too tight and should be loosened a little.
- Use a spoke wrench that fits exactly: a loose-fitting wrench rounds off the nipple.
- Replace broken or missing spokes quickly. Truing a whole wheel is taught at Level 2.
Rims. If a rim is bent so badly that tightening spokes cannot straighten it, the rim must be replaced. Never send a user out on a wheel that rubs on the frame or wobbles badly.
Two punctures and a spoke check
Seated option: remove the wheel and work with it flat on the bench or across your lap on a rag.
- Remove a rear wheel from a wheelchair.
- Take off the tyre and tube without tools damaging them.
- Find the hole, find the cause, patch, refit and pump to the sidewall pressure.
- Repeat on a castor tyre if it is air-filled.
- Check all spokes on one wheel; mark loose ones with chalk; tighten them a quarter turn at a time.
- Record the time each job took.
Price a puncture repair (all figures are examples)
A patch kit costs GH¢30 and does 10 repairs. You charge GH¢40 for labour. A new tube costs GH¢120. (a) What do you charge for a patched puncture? (b) What do you charge if the tube is too damaged and you fit a new one, adding GH¢20 for buying and fitting the part? (c) If you fix 6 patched punctures in a week, what is your income and your material cost?
Puncture kit
Make your own small roadside kit for a wheelchair user: two tyre levers, patches, glue, sandpaper, a valve adapter. List the cost.
Check yourself
- Why must you look inside the tyre before you put a patched tube back?
- What do you do if a spoke "gives" when you pull it gently?
- When should a tyre be replaced?
Unit 4 · Castors, bearings and brakes
Castors steer, bearings let the wheels spin, brakes keep the user safe. Get these three right and the chair is light to push and safe to use.
Competency standard
| Learning outcome | Performance criteria — the trainee… |
|---|---|
| 4.1 Service castors | removes, cleans and refits a castor wheel and checks the fork |
| 4.2 Replace sealed bearings | identifies the bearing size and fits a new sealed bearing without damage |
| 4.3 Adjust brakes | adjusts the brakes so the chair cannot be pushed when braked |
Range. Castors, rear hubs and push-on brakes on two different chairs. Evidence. Job cards; before-and-after spin test; brake test; observation.
Castors
Castors swivel so the chair can turn. Problems:
- Hair and threads wind round the axle and inside the bearings. Remove them with tweezers; you may need to take the castor off to clean it well.
- Nicks, chips and cuts in the castor tyre make it wear out fast; repair or replace it.
- Flutter (shimmy): the castor shakes from side to side at speed. How fast flutter starts depends on the weight on the castor and the "trail" (the distance between the swivel line and the axle). Extra friction in the swivel, for example a washer, can control it. At Level 1, check first for worn bearings and loose stem bolts; deeper fixes are Level 2.
Bearings
Each rear hub, each castor wheel and each castor stem usually has two bearings, so an adult chair has about four of each kind.
- A bearing is a ring of steel balls between an inner and an outer ring. Shields or seals on each side keep out dirt and water.
- ZZ means two metal shields; 2RS means two rubber seals. Metal shields roll more easily; rubber seals keep out more dust and water. For dusty roads and rain, 2RS is usually the better choice.
- Bearings are named by a number printed on the side. For example a 608 bearing is 8 mm inside, 22 mm outside and 7 mm wide, a common size often called a "skate bearing". Always read the number on the old bearing, or measure it, before you buy.
- Signs of a worn bearing: squeaking, grinding, or a wheel that does not roll freely. Motivation's manual says: if the castors or rear wheels do not run smoothly, the bearings may need changing.
- Water causes rust, which makes the chair harder to push.
WD-40 or grease? One home-care guide suggests wiping cleaned bearings with WD-40, but a bearing supplier warns that WD-40 is a degreaser that washes out bearing grease and only stops squeaks for a short time. In this course: use light oil on pivots and moving joints, and keep sealed bearings clean and dry. Replace a sealed bearing that grinds.
Replace a sealed bearing: step by step
You need: spanners or Allen keys for the axle, a punch or an old bolt, a hammer, a socket or pipe the same size as the bearing's outer ring, rags, a new bearing of the same number.
- Take the wheel off the chair. Note how washers and spacers sit; lay them in order on a tray.
- Read the number on the bearing. Buy two (both sides) of the same number and seal type.
- Tap the old bearing out from the other side with the punch, moving round the inner ring so it comes out straight.
- Clean the hub hole and the axle. Check the axle is straight and not worn.
- Start the new bearing square in the hole. Press or tap it in only on the outer ring, using the socket or pipe. Hitting the inner ring or the seal damages the new bearing.
- Fit the spacer, then the second bearing the same way.
- Refit the wheel with washers in the original order. Tighten the axle until there is no side play but the wheel still spins freely.
- Spin test: the wheel should spin several turns and stop slowly, with no grinding.
(Teaching method. WHO lists replacing sealed wheel bearings among the repairs users and repairers can do with common tools.)
Brakes (wheel locks)
Brakes keep the chair still while the user gets in or out; they are essential for every user. Most manual chairs have a lever that presses a bar against the tyre.
Adjust a push-on brake
- Pump the tyres to the right pressure first. A soft tyre stops the brake from holding.
- Loosen the brake clamp bolts on the frame.
- Slide the brake towards the tyre until, with the lever on, the bar presses about 3–5 mm into the tyre (teaching guide; check the maker's instructions where you have them).
- Tighten the clamp bolts evenly.
- Test: brakes on, push the chair hard. It must not move. Brakes off: the wheel must spin freely without rubbing.
- Do both sides the same.
If the rear wheel position is moved, the brakes must be adjusted and checked again.
Brakes are a gate. A chair whose brakes do not hold must not go back to the user. A user can fall during a transfer if the chair rolls.
Castors, bearings and brakes
Seated option: tip the chair onto its side on the mat; castors and brakes can be reached from a seated position.
- Remove both castors. Remove hair and dirt; check the castor tyres; refit.
- Spin and swivel each castor. Record "good" or the fault.
- Read the bearing numbers on one castor. Replace one pair of sealed bearings.
- Pump the rear tyres, then adjust both brakes. Do the push test.
- Write a job card for each chair: faults found, work done, parts used, time taken.
Bearing hunt
Find one shop near you that sells bearings. Ask the price of a 608 bearing, both ZZ and 2RS.
Check yourself
- What is the difference between a ZZ and a 2RS bearing?
- Why must you pump the tyres before adjusting the brakes?
- Where do you press when fitting a new bearing into a hub?
Unit 5 · Cushions, upholstery and pressure care basics
A torn cushion is not a small problem. For a person who cannot feel, the cushion stands between them and a wound that can take months to heal.
Competency standard
| Learning outcome | Performance criteria — the trainee… |
|---|---|
| 5.1 Care for cushions and upholstery | checks, cleans and refits a cushion the right way round; spots sagging or torn upholstery |
| 5.2 Know pressure sores | names the causes, risk factors and four stages of a pressure sore |
| 5.3 Act and refer | teaches at least one pressure-relief method and refers any sore to a health worker |
Range. Foam cushions with covers; slung seat and backrest upholstery. Evidence. Cushion check record; oral questions; role-play of a referral.
Why cushions matter
Every wheelchair user should have a cushion. Cushions give comfort, help the user sit upright and relieve pressure. People at risk of pressure sores need a pressure-relief cushion.
Pressure sores: what you must know
A pressure sore is damaged skin and flesh. It can start in a few hours, last for months and can even cause death.
Three causes
- Pressure: sitting or lying too long without moving.
- Friction: rubbing, for example an arm on the wheel or armrest.
- Shear: skin held still while bones move, for example sliding down in the chair.
Risk factors
A person who cannot feel, cannot move, is wet from sweat or incontinence, sits badly, has had a sore before, eats or drinks poorly, is old, or is very thin or very heavy is more at risk. WHO's assessment form treats a person who cannot feel, or who has three or more risk factors, as at risk.
The four stages
| Stage | What you see |
|---|---|
| 1 | A red or dark mark that does not fade within 30 minutes after pressure is removed |
| 2 | A shallow wound; the top skin peels or blisters |
| 3 | A deep wound; the whole skin layer is lost |
| 4 | A very deep wound into muscle, maybe down to bone |
Pressure-sore referral gate. You are a repairer, not a nurse. If a user tells you or shows you any of these, stop and refer the same day to the nearest clinic or hospital:
- a red or dark mark that does not fade;
- a blister, an open wound or a smell from a wound;
- a cushion that is wet, soiled or flattened for a person who cannot feel.
Stage 2 to 4 sores need treatment by an experienced health worker; open sores need cleaning, dressings and close watching, and stage 4 may need surgery. Ask to see a sore only if the user agrees, and only in a private place. Record the referral in your logbook.
Teach pressure relief
WHO says every user at risk should learn at least one way to take pressure off the seat bones in the chair, such as leaning forward or leaning side to side, alone or with help. Other prevention steps: sit upright, use a pressure-relief cushion, check the skin every day (with a mirror or a family member), change wet clothes at once, never sit on a wet cushion, eat well and drink plenty of water.
Checking and caring for a cushion
- Take the cushion out of its cover.
- Look for worn spots, dirt and holes in the cover and the foam.
- Squeeze the foam. Foam flattens and becomes firmer with time; foam cushions should be checked often and usually replaced every 1–2 years.
- Wash the cover; wash foam only if needed. Dry fully in the shade before refitting.
- Refit the right way round. A contoured cushion used back-to-front or upside down does not work and may cause sores. Mark "FRONT" and "TOP" on it if needed.
- The cover should not be stretched tight over the shape of the cushion.
- For a user who is incontinent, two cushions used in turn let one dry while the other is used.
Upholstery (seat and back)
- Slung seats stretch and sag; a saggy seat makes it hard to sit upright.
- If upholstery rips suddenly, the user can be injured. Look for tears, wear, dirt and metal sticking out; check the tension of seat and backrest.
- A tailor can repair upholstery. Give the tailor the old piece as a pattern and ask for strong fabric and double stitching.
Cushion and upholstery check
Seated option: all of this practical is done at the bench.
- Remove, check and record the state of three cushions and covers.
- Mark the front and top of a contoured cushion.
- Check seat and back upholstery on two chairs: tension, tears, sharp metal. Record.
- Role-play: a user tells you, "There is a sore on my bottom." Show how you respond, keep privacy and refer. Your partner plays the user.
- Teach your partner one pressure-relief method.
Know your referral points
Find out the nearest clinic or hospital to your home or workshop that can see a person with a pressure sore, and how to get there. Write the name, place and opening times in your logbook.
Check yourself
- Name the three causes of pressure sores.
- What does a stage 1 pressure sore look like?
- What do you do if a user shows you a blister on the seat area?
Unit 6 · Crutches, walking frames, sticks and tricycles
Small parts fail on small aids: a worn rubber tip on a crutch can cause a fall as surely as a broken wheel.
Competency standard
| Learning outcome | Performance criteria — the trainee… |
|---|---|
| 6.1 Check crutches and sticks | checks ferrules, push buttons, handles and cuffs and replaces a ferrule |
| 6.2 Check walking frames | checks every leg, button and ferrule and sets all legs equal |
| 6.3 Check a hand tricycle | checks tyres, brakes, chain and steering |
Range. Elbow and underarm crutches, sticks, walking frames, a hand tricycle. Evidence. Checklists; ferrule replaced; observation.
Crutches and sticks: the checks
- Ferrules (rubber tips): look for wear or a smooth surface; worn tips are less safe. If you can see the metal at the bottom of the leg, the ferrule must be changed
- Push buttons: each height-adjustment button must stick fully out through its hole
- Handles, cuffs and tubes: look for wear, cracks and bends
- Underarm crutch pads: firm and not split
Height. A clinician sets crutch height for a patient, and the user should not change it, because a wrong height can affect posture and cause pain. As a repairer, you check the height and report problems; you set heights only when the user has no clinician and asks you, using these guides:
- Elbow crutch: handle level with the wrist crease, cuff just below the elbow crease, shoulders relaxed, elbow slightly bent. Too high: shoulders hunched, elbow very bent. Too low: shoulders dropped, hunched forward, elbow very straight.
- Underarm crutch (child guide): the top 2–3 finger widths below the armpit, handles set so the elbows are almost straight when standing.
Replace a ferrule
- Wriggle and twist the old ferrule off firmly. Rubber gloves give extra grip; a second person can hold the leg still.
- Check the size: the new ferrule must match the tube diameter.
- Twist the new ferrule firmly onto the end.
- Check it sits right to the bottom with no gap.
Walking frames
- Most frames have a ball-bearing or clip adjuster on each leg, often about five heights 1 inch (about 2.5 cm) apart
- Set all legs to the same hole, and check every button is fully out
- The right height is about the height of the user's wrist bone from the floor, standing upright in normal indoor shoes, elbows very slightly bent. Too low makes the user stoop; too high strains the elbows
- Check all ferrules as for crutches
Hand tricycles
A hand tricycle is a mix of a wheelchair and a bicycle. Use the bicycle skills you already have:
- Tyres and tubes: as in Unit 3.
- Brakes: squeeze and test; a tricycle on a slope must stop and hold.
- Chain: clean, lightly oiled, not too slack. A chain stretches as it wears. Quick check: put a ruler along the chain with one rivet at zero; count 24 more rivets. If that rivet is more than 1/16 inch (about 1.6 mm) past the 12-inch mark, replace the chain. A worn chain wears out the sprockets fast.
- Steering and hand cranks: no play, no grinding.
- Seat and frame: look for cracks, especially near welds.
Small-aid checks
Seated option: lay crutches and frames across the bench; the tricycle can be checked from a seat beside it.
- Check two pairs of crutches and one frame against the lists. Record faults.
- Replace one ferrule.
- Set all legs of a walking frame to the same height and check every button.
- Check a hand tricycle: tyres, brakes, chain (ruler test), steering. Write a job card.
Market survey
Find where crutches, ferrules and walking frames are sold near you and write the prices. For comparison, in October 2026 Accra sellers on Jiji asked about GH¢85–220 for elbow crutches, GH¢180–350 for underarm crutches and GH¢120–500 for walking frames.
Check yourself
- How do you know a ferrule must be replaced?
- Where should an elbow crutch handle sit?
- How do you check a tricycle chain for wear with a ruler?
Unit 7 · Your location, business and brand
Fix one chair well and the user tells ten people. In this trade your best advert is a user who is moving again.
Competency standard
| Learning outcome | Performance criteria — the trainee… |
|---|---|
| 7.1 Cost and price | works out the cost of a job and sets a fair price |
| 7.2 Choose a location | judges a place to work and how users will reach it |
| 7.3 Market yourself | plans a name, a job card and simple marketing |
Range. The trainee's own plan. Evidence. Costing sheet; one-page plan; sample job card.
Who needs you
- Wheelchair users, crutch users and frame users, and their families
- Schools for children with disabilities and inclusive schools
- Hospitals, clinics and physiotherapy units that lend chairs and crutches
- Assemblies and charities that give out wheelchairs and tricycles
- Disability organisations such as the Ghana Federation of Disability Organisations
Who else is in the field
- The Orthopaedic Training Centre at Nsawam (Eastern Region) makes and repairs orthopaedic devices and runs a three-year prosthetics and orthotics diploma.
- In 2017, 27 people took a wheelchair technician course at the Centre with LDS Charities, and in 2023 ten Centre staff completed WHO basic wheelchair service training.
- In 2012 the WalkAbout Foundation trained 25 Ghanaians in wheelchair fitting, assembly and mechanics when it gave 250 wheelchairs.
- No dedicated wheelchair repair workshop was found in Takoradi during the research for this book (not verified by phone).
WHO lists bicycle repairers, motorcycle mechanics, welders, carpenters, tailors and users' own families as local people who can help repair wheelchairs. You can be the person who brings these skills together.
What things cost (Accra asking prices, October 2026)
| Item | Price seen | Source |
|---|---|---|
| Ordinary manual wheelchair | about GH¢1,000–1,500 | Jiji Manual Wheelchair |
| Used imported folding chair | GH¢800 | Jiji Manual Wheelchair |
| Commode wheelchair | about GH¢1,400–2,500 | Jiji Wheelchairs |
| Electric wheelchair | about GH¢8,000–24,500 | Jiji Wheelchairs |
| Elbow crutches | about GH¢85–220 | Jiji Crutches |
A good repair that keeps a GH¢1,500 chair working for another year saves the user a lot of money.
Cost a full service (all figures are examples)
A full wheelchair service takes 2 hours. You want to earn GH¢25 an hour. Parts used: two castor bearings at GH¢15 each, one tube at GH¢120, patch and oil GH¢10. Your workshop rent and transport come to about GH¢5 per hour of work. (a) What is the cost of the job? (b) What price gives you a 20% margin on top of cost? (c) The user can only pay GH¢150 today. What can you do?
Location settings that give good returns
- Ground floor, step-free entry, a flat road outside: your customers arrive in wheelchairs
- Near a hospital, clinic, lorry station or market, where users already travel
- Near a bicycle or motorbike parts area, so you can buy tubes and bearings quickly
- A secure, dry place to keep chairs overnight
- A phone and WhatsApp so users can ask before travelling
Business ideas and ingenuity
- Mobile repair round: a bag of tools and a pump, visiting users at home on fixed days. WHO says follow-up and repairs work best close to where users live
- Repair days at schools, churches, mosques and disability association meetings
- Service contracts with a hospital or school to check all its chairs every three months
- Refurbishing old or donated chairs for an organisation that fits them to users
- Puncture kits and spare tubes for sale to users
- Crutch and frame tips: stock ferrules in common sizes
Rules you must check
- Assembly permit. Sekondi-Takoradi's 2025 fee-fixing resolution has no line for wheelchair repair. The closest line, "Motorcycle / Bicycle / Tricycle Repairs", shows GH¢400 for 2024 and GH¢100 for 2025 a year, and annual fees were due by 31 March. Ask the Assembly which category it will use for you.
- Register your business name when you are ready (Level 3 covers this).
Market yourself
- A simple name and sign, for example "Wheels Well Repairs".
- A job card for every job: user's name and phone, aid, faults, work done, parts, price, date, next check date.
- WhatsApp: before-and-after photos (always ask the user's permission first), your price list and your repair days.
- Ask disability organisations, physiotherapists and Assembly disability desks to keep your number.
- Give every user a home-care card with the six jobs from Unit 2.
Accessibility
This trade suits persons with disabilities very well. WHO's training package was written for wheelchair users among others, and WHO names peer trainers as good trainers for users. Ghana's Persons with Disability Act 2006 (Act 715) requires public places to be accessible, but disability groups say this is still poorly enforced.
| Task | Workable seated? | Helpful adjustments |
|---|---|---|
| Tyre, tube and spoke work | Yes | Remove the wheel and work on a bench with knee space |
| Castor, bearing and brake work | Yes | Tip the chair on its side on a mat; partner steadies the chair |
| Cushion and upholstery checks | Yes | All at the bench |
| Crutch and frame checks | Yes | Lay them across the bench |
| Lifting chairs onto a bench | With help | A partner, or a low ramp to roll the chair up |
| Teaching users | Yes | Peer users are often the best teachers |
Deaf trainees: use the written checklists, picture cards and job cards; agree hand signals for "stop". Blind and low-vision trainees: tactile tool board, bearings sorted in labelled trays with raised markings, a talking tape measure if available, and partner checks for visual faults.
Business plan
- Cost and price three jobs: a puncture, a brake adjustment and a full service.
- Choose a location and explain why it suits wheelchair users.
- Design a job card and a home-care card.
- Write a one-page plan with your business name.
Talk to a user group
Visit a disability association meeting or a school with wheelchair users. Ask what repairs they need most and how much they can pay. Write a short report.
Check yourself
- Name three things that make a workshop location good for wheelchair users.
- What must you ask before taking a photo of a user's chair for WhatsApp?
- Name two places where users might find help to pay for repairs.
Glossary
| Term | Meaning |
|---|---|
| Bead | The edge of a tyre that sits in the rim |
| Bearing | A ring of steel balls that lets a wheel or stem spin smoothly |
| Castor | A small front wheel that swivels |
| Castor barrel | The tube on the frame that holds the castor stem |
| Cross-folding | A wheelchair that folds with the two sides coming together |
| Ferrule | The rubber tip on a crutch, stick or frame leg |
| Flutter (shimmy) | Fast side-to-side shaking of a castor |
| Pneumatic | Filled with air |
| Pressure sore | Damaged skin and flesh caused by pressure, friction or shear |
| Push rim | The ring on the rear wheel that the user pushes |
| Safe-and-ready check | The full check of a wheelchair before a user uses it |
| Shear | Skin held still while the bones underneath move |
| Slung seat | A fabric seat stretched between the side rails |
| Spoke wrench | The tool that turns spoke nipples |
| 2RS / ZZ | Bearing with two rubber seals / two metal shields |
Logbook
- Unit 1: labelled parts drawing; user interview
- Unit 2: two safe-and-ready checklists; tool price list
- Unit 3: two puncture job cards; spoke check record
- Unit 4: castor, bearing and brake job cards
- Unit 5: cushion and upholstery checks; referral role-play notes; nearest clinic details
- Unit 6: crutch, frame and tricycle checklists
- Unit 7: costing sheets; job card; home-care card; one-page plan
- Every homework, dated
Self-check quiz
- Name four types of wheelchair.
- Name eight parts of a manual wheelchair.
- What is the thumb test for tyre pressure?
- Why must you find the cause of a puncture?
- What are the signs of a worn bearing?
- Where do you press when fitting a bearing?
- When is a brake correctly adjusted?
- Name three causes of pressure sores.
- What do you do if you see a pressure sore?
- How often should a foam cushion usually be replaced?
- When must a crutch ferrule be changed?
- Name two things you must never do at this level.
Further reading and sources
Best next reads: the WHO Wheelchair Service Training Package, Basic level (free, non-commercial licence); the Park Tool repair help pages for tyres and wheels; the Hub's Basic Welding and Money Skills manuals.
What this module does not cover: assessing and prescribing a wheelchair, fitting and adjusting a chair to a user, making cushions, truing wheels, frame repairs, electric wheelchairs (see Levels 2 and 3), and any postural support for people with complex needs (a trained wheelchair service professional only).
Every source used in this manual is listed, with links, in the Teacher Copy.